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RCM Customer Service Agent
Veradigm
Pune, IND
Full-time
Entry · 1+ years experience
Onsite
Discovered 3 weeks ago
Free
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The RCM Customer Service Agent serves as a primary point of contact for patients, providing support related to billing, account balances, and payment resolution. This role is responsible for answering incoming patient calls and following up via email, helping patients understand and resolve questions about their accounts with clarity and empathy. The ideal candidate combines strong communication skills with a solid understanding of revenue cycle and healthcare billing processes.
Full Job Posting
Work Location
- Pune -India, Onsite
- Employment Type: Full-Time
- Experience Level: 1–2 years
- Work Location - Pune (Work from Office)
Work Location - Pune (Work from Office)
- Shift timings - (7:30 PM - 4:30 AM) IST
About the Role
The RCM Customer Service Agent serves as a primary point of contact for patients, providing support related to billing, account balances, and payment resolution. This role is responsible for answering incoming patient calls and following up via email, helping patients understand and resolve questions about their accounts with clarity and empathy. The ideal candidate combines strong communication skills with a solid understanding of revenue cycle and healthcare billing processes.
Benefits
- Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
- Quarterly Company-Wide Recharge Days
- Peer-based incentive “Cheer” awards
- Tuition Reimbursement Program
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