Quality Supervisor

Key Responsibilities

• Identify and institute corrective action investigations, determining root causes and defining corrective/preventive action measures.
• Interface with customer quality representatives concerning problems with quality assurance and assure that effective corrective action is implemented, including conducting internal and external audits and validation reports of CAR’s implemented.
• Support safety processes, requirements and culture.
• Support the ISO/9001-2015 & TL-9000 V R6.1/R5.5 certification process and maintaining quality System.
• Report to Branch Manager on quality issues, trends and losses. Managing monthly KPI reports for branch.
• Manage and conduct monthly Safety meetings and monthly audits and inspections of equipment.
• Manage and drive 5S housekeeping audits and reports.
• Drive Quality Management systems in QMS, CAR’s, Calibrations and EDOCS creation of team member’s profiles.
• Performing internal audits.
• Prepare quality control reports including data analysis, and maintain metric capture programs, trending activities and implementing the QC plan.
• Assuring products and processes meet required customer and internal quality standards and requirements for the branch.
• Maintain a Quality System meeting customer and registration system requirements.
• Conduct training to meet company and audit requirements
• Identify process and product deficiencies and research improvements.
• Perform calibrations as required, and maintain records.
• Set up and participate in QATs and meetings.
• Manage Temp service providers records for new and archived employees within our Edocs system.
• Keep information updated in the Quality Management Systems (QMS)
• Train/assist employees in department procedures and performance expectations.
• Motivate production/quality performances and document deficiencies.
• Lead continuous improvement initiatives to enhance quality and efficiency.
• Special projects as assigned.