Quality Specialist
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Key skills for this role
Role Overview
The role supports healthcare service delivery through day-to-day operations management and compliance with healthcare standards.
The position coordinates departments to improve service delivery and operational efficiency.
The role requires leadership, strategic thinking, and a customer-centric approach.
Key Skills for This Role
Full Job Posting
About the Company
Al-Dawaa Medical Services Company provides pharmaceutical and healthcare services through pharmacies, clinics, and wellness centers.
The company emphasizes patient care, innovation, community health, quality, and continuous improvement.
About the Role
The role supports healthcare service delivery through day-to-day operations management and compliance with healthcare standards.
The position coordinates departments to improve service delivery and operational efficiency.
The role requires leadership, strategic thinking, and a customer-centric approach.
Qualifications
- A relevant bachelor's degree in healthcare administration, pharmacy, or a related field is required.
- Three to five years of experience in healthcare operations or management is preferred.
- Strong knowledge of healthcare regulations, pharmacy operations, and customer service standards is required.
- Excellent communication, leadership, and problem-solving skills are required.
- Proficiency in healthcare management software and MS Office applications is desirable.
- Candidates should demonstrate proactivity, adaptability, and commitment to continuous learning.
Responsibilities
- Oversee daily operations across pharmacies and healthcare centers while ensuring regulatory and company-policy compliance.
- Supervise staff, provide training and development, and foster a positive work environment.
- Manage inventory, procurement, and supply chain processes to maintain product availability and stock levels.
- Analyze operational data, implement efficiency initiatives, and maintain customer satisfaction.
- Collaborate with medical professionals, vendors, and stakeholders to support seamless service delivery.
- Ensure health and safety compliance and manage budgets and financial reports.
Benefits
- The company offers competitive salaries, health insurance, professional development opportunities, flexible working arrangements, performance-based incentives, employee discounts, and wellness programs.
- The company promotes work-life balance, continuous learning, employee growth, innovation, and community.
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