Quality Process Intern

Principle Duties & Responsibilities

• Responsible to follow all safety procedures as required by the role, and to nurture a food safety culture by adhering to all Safe Quality Foods requirements.
• Support customer complaints and internal quality events:
• Gather information, collect data and isolate suspect material;
• Operate a wide variety of test equipment to help identify root cause associated with CAPAs.
• Assist with product returns: document item quantities and determine material disposition;
• Process/Sort Returns;
• Support the execution of corrective and preventive action plans;
• Help provide solutions to meet customers’ needs;
• Support the effectiveness of documented CAPA’s;
• File CAPA correspondence, relevant information and job jackets/retains
• Help with data analysis and work with plant or area leadership to develop action plans to address.
• Assist with process improvements for Quality with the support of plant or area leadership.
• With the support of plant or area leadership, assist with the implementation of technology changes that support customer complaint preventive action.
• Assists with performing audits as needed.
• Assists with documentation and implementation of standard operating procedures and internal test methods.
• Learn fundamental problem-solving skills and improve these skills to allow for the identification of process improvement opportunities.
• Develop improved communication and professional skills working cross-functionally to become a well-rounded candidate for future full-time employment.
• May perform other duties as assigned by supervisor.

Knowledge, Skills & Abilities Required

• Student enrolled full time at an accredited university pursuing a bachelor or associates degree. Some applicable majors may include Engineering Technology, Packaging, Graphics Communications Management and Business Management.
• Must have excellent problem solving skills.
• Must be able to communicate and work effectively.
• Must be able to communicate and answer questions in a professional and friendly manner.
• Ability to operate a computer and a variety of testing and office equipment.
• Ability to read, comprehend and follow implicit and explicit written and oral directions.
• Ability to add, subtract, multiply and divide whole numbers, decimals and fractions.
• Ability to effectively utilize (writing, speaking, reading) the English language.
• Regular attendance is an essential function of the position. May be required to work some overtime.
• Ability to hear and talk for up to 90% of work time.
• Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% of work time.
• Ability to: reach above shoulders 10% of work time; and lift up to 50 pounds for less than 15% of work time.
• Ability to: see clearly at 20 inches or less; identify and distinguish colors; and to adjust the eye to bring an object into sharp focus.

Working Conditions