Quality Manager - Processes and Systems

Quality Manager - Processes and Systems

Responsibilities & Key Deliverables

• Job Purpose : To strenghten the Concern Resolution structure & its abilities to be agile and collaborative through structured problem solving & solution Development process
• >Lead structured problem-solving using tools such as: >> 8D >> 5 Why >> Fishbone (Ishikawa) >> FMEA >> Fault Tree Analysis > Ensure true root causes are identified and verified. > Ensure corrective actions are incorporated into standards, DFMEA/PFMEA, Control Plans, and design guidelines. > Capture lessons learned and deploy across current and future programs. > Responsible for EN – change implementation. > Identify pain points and lead customer experience improvement projects. > Track and facilitate improvement in customer satisfaction. > Visit Plant and supplier locations for Process/Quality Confirmations

Experience