jazzhr
Quality Manager - Private Label
L&R Distributors
Encinitas, USA
Full-time
Senior · 7+ years experience
Hybrid
USD 110000-120000 yearly / year
Discovered 2 days ago
Quality Management System (QMS)Six SigmaSPCFMEA
Free
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Quality Management System (QMS)Six SigmaSPC
Key Skills for This Role
Quality Management System (QMS)Six SigmaSPCFMEA
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COMPANY
L&R Distributors is seeking Quality Manager that leads the end-to-end quality system for a Private Label company ensuring products meet consumer safety, regulatory, and brand standards across various beauty categories. This role owns quality KPIs, incident reporting and escalation, traceability, supplier/facility qualification, and production approval—while driving sustainability, risk management, and redundancy strategies across materials, components, and suppliers. The ideal candidate balances hands-on systems leadership with cross-functional partnership. The Quality Manager reports to the Vice President of Integrated Supply Chain.
1) Quality Strategy, KPIs & Governance
Execute and maintain the Quality Management System (QMS) aligned to industry standards for Cosmetics & OTC Personal Care Products (cGMP, ISO & MoCRA).
Establish and report Quality KPIs and dashboards including consumer incident rate, Vendor Scorecards, Blocking Failures and other standard metrics
Lead quarterly Quality Business Reviews with leadership; translate trends into action plans for design, sourcing, and manufacturing partners.
Own master standards & reference standards management including pre-production & production samples, COA/COCs, functional and aesthetic standards, print and color tolerances, stability/compatibility acceptance criteria.
2) Incident Reporting, CAPA & Escalation
Operate the consumer incident intake and triage process including coding, severity assessment, evaluation routing, and response letters.
Lead root cause analysis (RCA) and Corrective & Preventive Actions (CAPA) for consumer complaints, nonconformances, and returns; ensure timely closure and effectiveness verification.
Maintain and communicate the Quality Incident Reaction & Escalation Matrix (e.g., safety-related incidents, foreign matter, micro failures, packaging leakage, adverse events, mislabeling).
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