Quality Manager

We are seeking a dedicated Quality Manager to join our team.

Essential Duties and Responsibilities

• Prioritize, schedule, delegate work assignments, and directly supervise the quality technicians to ensure conformance to customer product specifications, standards and regulatory requirements.
• Communicate with customers regarding issues, requests and new product introductions.
• Host customer and regulatory audits
• Manage the material review board process, part production approval process (PPAP), first article inspection, internal audit schedule, quality team’s work hours, calibration schedule, quality control plans, and receiving inspection.
• Assist in measuring parts requiring first article, in process, and final inspection using a Romer Arm, Microview, CMM, or other metrology equipment as necessary.
• Oversee the review and creation of control plans on prototype builds.
• Assist in establishing and implementing quality procedures, specifications, testing procedures, and standards for raw materials for in-process and finished products.
• Process customer returns and facilitate closure of non-conformance cases with the customer.
• Communicate voice of customer plant wide.
• Develop training curriculum and train employees in quality-related practices and system requirements.
• Analyze internal and customer return/complaint data to identify corrective and preventive actions.
• Participate in cross-functional teams to support continuous improvement projects to improve levels of quality and productivity.
• Coach problem solving techniques. (5 why, fishbone, pareto, 8D method)
• Use capability study and gage reproducibility and repeatability (Gage R&R) six sigma methods to analyze process and measurement variation.