Quality Management System

Deliver a QMS Health Assessment covering current state versus ISO 9001:2015 (scoped to product development and release management), with a gap severity matrix, control-to-evidence map, and 90-day execution plan approved by Eng Ops and Compliance.

Finalize scoped certification statement of applicability and remediation plan sequenced toward a 6–9 month ISO 9001 target.

Launch the internal audit program and stand up CAPA tracking in Jira with aging dashboards visible to leadership.

Complete or accelerate the 2026 QMS annual review with ISO 9001 clause traceability on reviewed documents.

Publish GxP Vendor Qualification Pack v1 for Sales/SE, including quality overview, SDLC summary, AWS shared-responsibility inheritance, and named quality contact.

Engage directly on Tier 1 at-risk GxP accounts to understand vendor qualification checklists and deliver tailored responses.

Build an evidence collection playbook mapping top controls to systems of record (Jira, CI/CD, Confluence, ServiceNow, access logs).

Schedule or complete Stage 1 (documentation/readiness) audit with the certification body.

Establish a monthly quality posture report for Eng Ops leadership covering audit status, CAPA aging, ISO 9001 progress, and GxP account support.

Close critical ISO 9001 gap remediations and advance toward Stage 2 certification audit readiness.

Formalize procedures for change control, release governance, internal audit, CAPA, and management review aligned to ISO 9001 Clauses 8, 9, and 10.

Deliver GAMP 5 alignment documentation v1 mapping SailPoint SDLC controls to life-sciences vendor qualification expectations.

Produce AWS inheritance package documenting how SailPoint leverages AWS ISO 9001 certification and AWS Artifact evidence per the GxP Compliance Framework.

Run at least one full internal audit cycle and demonstrate CAPA backlog trending toward closure.

Pilot evidence automation for high-effort manual controls, reducing collection time for recurring certification cycles.

Deliver account-specific quality responses for top at-risk EMEA opportunities and partner with commercial leadership to tag GxP as a loss/risk reason in Salesforce.

Conduct QMS awareness training for Engineering managers on audit expectations, CAPA participation, and quality embedded in delivery workflows.

Achieve scoped ISO 9001:2015 certification for software development and release management processes.

Operate the QMS as a living system — clean audit and certification cycles across existing frameworks with no avoidable evidence gaps or last-minute scrambles.

Sustain internal audit cadence and CAPA program with measurable process adoption across partner teams.

Expand evidence automation to cover the majority of recurring control evidence, materially reducing manual effort.

Advance GAMP 5 and 21 CFR Part 11 positioning for the most demanding life-sciences customers, with a clear roadmap for full pharmaceutical-grade QMS if life sciences is confirmed as a strategic vertical.

Serve as the durable quality function for customer audits, vendor qualification, and trust communications — converting the GxP compliance gap from a revenue blocker into a competitive advantage.

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.