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Quality Engineer

Prysmian Group

Williamsport, USA

Full-time

Entry

Onsite

Discovered 1 weeks ago

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Investigate customer complaints, product returns, and field quality concerns; conduct root cause analysis and drive corrective and preventive actions (CAPA).
Review and disposition nonconforming materials and products, including rework, reuse, deviation, and scrap decisions in accordance with quality procedures.
Analyze quality and process performance data to identify trends, reduce risk, and support data-driven decision making.
Lead and support structured problem-solving efforts using tools such as Root Cause Analysis, 5 Why, 8D, Fishbone Diagrams, Pareto Analysis, and other quality methodologies.
Partner with Manufacturing, Engineering, Operations, and Quality teams to resolve daily quality issues, implement corrective actions, and drive continuous improvement.
Support Quality Management System (QMS) activities including CAPAs, document control, process updates, quality records, and compliance initiatives.
Participate in customer, supplier, and third-party audits, inspections, and quality reviews as required.
Support qualification and validation activities for new products, processes, equipment, and customer requirements.
Provide technical guidance on quality requirements, inspection methods, process controls, and product specifications.
Bachelor's Degree in Engineering, Manufacturing, Materials Science, Industrial Engineering, Mechanical Engineering, Welding Engineering, or another related STEM discipline; or equivalent relevant manufacturing, quality, engineering, or technical experience.
Strong relevant technical, manufacturing, quality, or engineering experience may be considered in lieu of a degree (High School Diploma or GED required).
Experience in manufacturing, engineering, quality, operations, continuous improvement, project-based work, or a related technical environment. Recent engineering graduates are encouraged to apply.
Strong analytical and problem-solving skills with the ability to investigate issues, gather data, identify root causes, and develop practical solutions.
Ability to manage multiple priorities, projects, and quality-related issues simultaneously in a fast-paced manufacturing environment.
Proficiency with Microsoft Office applications, particularly Excel for data analysis and reporting.
Experience with quality improvement methodologies, including Lean Manufacturing and Six Sigma.
Familiarity with quality tools and structured problem-solving methodologies, including Root Cause Analysis, Corrective and Preventive Action (CAPA), 5 Why's, 8D, Fishbone Diagrams, Process Capability Analysis.
Experience working within an ISO 9001 Quality Management System, including document control, CAPA management, audit support, and process documentation.
Experience with customer complaint investigations, product nonconformance management, or corrective action implementation.
Experience with MRP/ERP systems such as SAP, HFA, or similar systems.
Experience in wire and cable manufacturing, metallurgy, welding processes, metals manufacturing, or related industrial manufacturing environments.
ASQ Certified Quality Engineer (CQE), ASQ Certified Six Sigma Green Belt (CSSGB), or other relevant quality certifications.