Quality Engineer

Specific responsibilities include

• Investigate and issue reports on the cause of common product returns and resolve quality concerns with Catalog, Resale, Engineering, and Manufacturing departments.
• Generate, issue, and track product correction documents.
• Log quality concerns and provide detailed analysis. Maintain database entries and report on evaluation status.
• Generate warranty return trend reports for SMP Management.
• Consolidate corrective action reports from various SMP locations.
• Support ISO9001 compliance & registration.
• Provide product and quality support to customer inquiries.
• Evaluate and disposition potential supplier’s product.
• Evaluate and disposition discrepant product from suppliers.
• Work with suppliers to implement design changes and corrective action plans as required.
• Communicate with buyers, suppliers, online customers, and other departments and divisions by web meeting, telephone, e-mail, and in person. Requirements:
• To qualify, you must have an Engineering or Technical Degree (Quality, Automotive, Electrical or Mechanical), and possess excellent verbal, and written communication skills.
• Minimum of 3 years full-time work experience.
• Certification in Quality Engineering a plus.
• Experience in technical writing, supplier quality, failure analysis, automotive parts or service is a plus.
• Proficiency in Microsoft® Word and Excel is required.