Quality Controller
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Key skills for this role
About the Role
Conduct thorough inspections and quality tests on products during and after production to ensure they meet Furchild's standards. Review and audit product listings on online platforms to ensure accuracy in product descriptions, images, and specifications, reflecting the actual product quality.
Key Skills for This Role
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Overview
- Conduct thorough inspections and quality tests on products during and after production to ensure they meet Furchild's standards.
- Review and audit product listings on online platforms to ensure accuracy in product descriptions, images, and specifications, reflecting the actual product quality.
- Continuously monitor production processes to identify and resolve any quality issues, ensuring that both online and physical products are consistently up to standard.
- Identify defects or discrepancies in products, investigate their causes, and implement corrective actions to prevent recurrence.
- Maintain accurate records of all quality inspections, tests, corrective actions, and audits for tracking purposes and compliance.
- Inspect and verify the quality of raw materials and packaging materials from suppliers to ensure they meet required standards.
- Monitor online customer reviews and feedback, investigating quality-related issues and working with relevant teams to address concerns.
- Work closely with the production, maintenance, and e-commerce teams to ensure consistency in product quality across all platforms and ensure that online listings align with physical product standards.
- Contribute to ongoing efforts to improve product quality and online presentation processes, suggesting improvements based on audits and customer feedback for continuous improvement.
- Assist in the proper implementation and maintenance of BRCGS standard requirements.
Requirements
- Bachelor's Degree in Food Science, Food Technology, Quality Control, Engineering or related field
- Minimum of 2 years’ experience as a Quality Controller or in a similar role, preferably in a production or food-related industry.
- Familiarity with online product auditing, e-commerce platforms, and product listing standards.
- Experience in BRCGS audits is mandatory
- Certification in Quality Control, Food Safety Management, or a related field
- Proficient in quality control software and tools for tracking and reporting.
- Exceptional attention to detail and ability to spot discrepancies between product listings and actual product quality.
- Experience in the pet nutrition or food production industry, preferable.
- Familiarity with e-commerce platforms and product listing requirements.
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