Quality Control Technologist

Completes daily QC on site verifications and supplier approval verifications.

Supports and leads operational lean initiatives.

Works closely with production operators to ensure they understand and are following all Quality & Food Safety Processes.

Provide additional Quality and Food Safety training to the operations team as required

Is an immediate support function for all operations issues found.

Ensures a high sense of urgency is placed on keeping production running uninterrupted in a safe manner.

Works closely with operators to lead all Quality Related Investigations. Completes all Quality Related Investigations within 48hours of the incident occurring.

Prepares and maintains all dry production labels. Ensures labels are available ready for production.

Sends out daily Quality/Production report – takes full ownership for the content and accuracy of the report and must work closely with operations to ensure it is completed.

Supports all Quality Lean Initiatives.

Helps develop and maintain all QC-related SOPs.

Completes all assigned planner tasks before the due date. If an extension is needed it must be requested.

Supports the expired item project for the dry and flavour side.

Ensures all retain samples and MO’s are stored in a safe place and in an organized manner.

Ensures the QC laboratories are maintained in a clean and “customer-facing” state at all times (including when testing).

Is an expert in all Quality Related electronic systems – including spec database, SharePoint, Office 365, Dynamics CRM, Business Central and Planner.

Supports all food safety initiatives, including (but not limited to) BRCGS, HACCP, GMPs, Allergens, GFCP, Kosher, Halal, Customer Requirements (Such as Costco standards and Kraft Standards).

Ensure all activities maintain the food safety, authenticity, legality, and quality of our products.

Duties, responsibilities, and activities may change, or additional duties may be assigned at any time.

College diploma or university degree in Chemistry, Food Science or Microbiology Excellent computer, reporting, and time management skills.

3 years related experience quality control.

Positive and professional attitude.

Ability to work under tight timelines and pressure.

Ability to work on a flexible work schedule when required.

Demonstrates attention to detail and accuracy for all analytical testing

Meets all target deadlines for personal projects and assigned tasks

Detailed oriented and highly organized with the ability to multitask and prioritize projects and activities

Adjust priorities to meet multiple demands and unanticipated events

Demonstrates tenacity and willingness to get the job done at all costs

Exercises good judgement to make effective, sound, timely and informed decisions

Ability to assess situations and make quick decisions based on risk

Takes action to improve the system when Quality and Food Safety issues are found

Fosters honesty through mutual trust and respect.

Treats other fairly

Speaks plainly and truthfully

Issues fair and honest non-conformances as required

Possess a strong willingness to work hard and is committed to achieving goals

Provides support to both the Quality Team and other Teams

Readily shares information, knowledge and personal strengths

Open to other’s ideas to build a collaborate environment

Seeks to understand and build on different perspectives of others to enhance team efficiency and quality outcomes

Speaks and writes clearly, articulates the message

Provides accurate information in daily update emails

Often solicits feedback and reacts calmly to criticism

Seeks to understand other people’s viewpoints

Listens attentively

Role model in the organization/team

Takes the lead for Quality and Food Safety initiatives

Strong emotional intelligence and conflict resolution strategies

Creates an atmosphere of respect and cooperation.

Promotes efforts aimed at continuous improvement and improvement of current business processes

Exposures encountered, such as hazardous lab materials, loud noise, dust or extreme heat/cold.

Essential physical requirements, such as climbing, standing, stooping, or typing.

Physical effort/lifting, such as sedentary - up to 25kg.

On-site position