Quality Assurance Manager

Bachelor’s degree in Quality, Engineering, Manufacturing, or a related technical discipline is preferred.

A technical diploma combined with significant, progressive experience in manufacturing quality leadership will be considered.

Minimum 10 years of progressive experience in a manufacturing environment, including hands on involvement with quality assurance, product and process control, and cross-functional problem resolution.

Minimum 5–7 years of experience in a leadership or supervisory role, with demonstrated responsibility for team development, performance management, and day to day quality decision making.

Professional quality certifications such as ASQ Certified Quality Engineer (CQE) or Certified Manager of Quality / Organizational Excellence (CMQ/OE) are strongly preferred.

Lean Manufacturing, Six Sigma, or equivalent continuous improvement training or certification is considered an asset.

Advanced level of computer skills (Microsoft products).

Knowledge and use of Power BI and AI tools is preferred.

Strong mechanical aptitude with the ability to read and interpret engineering drawings, specifications, and inspection criteria.

Working knowledge of quality tools and methodologies, including root cause analysis, corrective action processes, FMEA, and structured problem solving approaches.

Demonstrated ability to analyze quality data and metrics to identify trends, assess risk, and drive continuous improvement initiatives.

Proficiency with computer based systems and tools, including ERP workflows, reporting tools, and standard Microsoft applications.

Strong communication and collaboration skills, with the ability to work effectively across all organizational levels in a fast paced manufacturing environment.

At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally. Here’s what you can look forward to when you join our team:

Benefits, Health, Well-being & Support

Comprehensive health, dental, vision, and life insurance coverage – 100% of premiums paid by the Company!

Long Term Disability Protection

Well-being support programs and virtual medical visits

Employee & Family Assistance Program for mental health and well-being (EAP)

Training Allowance and continuous learning opportunities and programs

Leadership development and mentorship programs

Clear pathways for advancement

Appreciation events, raffles, and team building activities

Napoleon Cares – A fund sponsored by Associates to help Associates in times of need

Competitive total compensation package, inclusive of bonus opportunity

Retirement savings plan with matching Company contributions (RRSP/DPSP)

Exclusive Associate discounts on our award-winning products

Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or machine learning.

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.