Quality Assurance
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Key skills for this role
About the Role
Sustainable Homes Real Estate seeks a Quality Assurance Officer to monitor operations, conduct audits, and ensure compliance with company policies. The role involves developing quality control procedures, investigating complaints, and tracking KPIs.
Key Skills for This Role
Responsibilities
- Monitor daily operations to ensure compliance with company policies and procedures
- Develop and implement quality control procedures and standards
- Conduct regular audits and inspections of processes and documentation
- Identify areas for improvement and recommend corrective actions
- Prepare quality reports and present findings to management
- Investigate customer complaints and non conformance issues
- Provide training and guidance to staff on quality standards
- Track KPIs and ensure targets are achieved
Requirements
- Bachelor’s degree in Business Administration, Management, or related field
- 0–2 years of experience in Quality Assurance or similar role
- Knowledge of quality control standards and audit processes
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Languages: Arabic and English
Full Job Posting
Job Overview
- The Quality Assurance (QA) Officer is responsible for ensuring that company processes, services, and operations meet established quality standards.
- The role involves monitoring performance, identifying areas for improvement, and ensuring compliance with company policies and regulatory requirements.
Key Responsibilities
- Monitor daily operations to ensure compliance with company policies and procedures.
- Develop and implement quality control procedures and standards.
- Conduct regular audits and inspections of processes and documentation.
- Identify areas for improvement and recommend corrective actions.
- Prepare quality reports and present findings to management.
- Ensure compliance with legal, regulatory, and company requirements.
- Investigate customer complaints and non conformance issues.
- Work closely with different departments to improve performance and efficiency.
- Provide training and guidance to staff on quality standards.
- Track KPIs and ensure targets are achieved.
Qualifications
- Bachelor’s degree in Business Administration, Management, or related field.
- 0–2 years of experience in Quality Assurance or a similar role.
- Knowledge of quality control standards and audit processes.
- Strong analytical and problem solving skills.
- Excellent communication and reporting skills.
- Attention to detail and high level of accuracy.
- Proficiency in MS Office (Excel, Word, PowerPoint).
Skills & Competencies
- Strong organizational skills
- Ability to work independently
- Decision making ability
- Time management
- Leadership and teamwork skills
Salary
- Monthly Salary: 4,000 AED
Work Location
- In person
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