QNB3793 - Senior Manager, Retail Recovery Control (Qatarization)
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Key skills for this role
About the Role
QNB Group is seeking a Senior Manager for Retail Recovery Control to manage the collection process for delinquent retail customers. The role involves implementing recovery strategies, coordinating with legal and external agencies, and reducing NPL exposure.
Key Skills for This Role
Responsibilities
- Manage the collection process for assigned portfolio of delinquent Retail customers
- Implement loan re structuring, collection and collateral asset sale strategies
- Coordinate with defaulting customers, Legal personnel, state police authorities and external debt collection agencies
- Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket wise trends and formulate strategies
- Formulate feasible remedial / collection strategy for re structuring / re scheduling of defaulting clients’ accounts
- Supervise, monitor and control the Retail Collection Unit’s activities
- Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled
- Manage the public auctions process and ensure independence over selection and evaluation of bids
- Ensure preparation of timely and accurate reports on delinquent Retail accounts portfolio
Requirements
- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology
- At least 8 years of relevant experience, preferably within a highly rated international bank in a Retail or Corporate risk function
Full Job Posting
Job Summary
- The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio).
- The Retail NPL Portfolio will include but not limited to over due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans.
Main Responsibilities
- Implement the bank's approved overdue loans collections strategy to minimize loss to the bank
- Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket wise trends and formulate strategies
- Pro actively participate in the preparation / updating of policies and procedures
- Formulate feasible remedial / collection strategy for re structuring / re scheduling of defaulting clients’ accounts
- Properly implement collection and provisioning process in accordance with QNB’s policies and procedures
- Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents
- Adhere to, and achieve collection control team Benchmark levels, and KPIs
- Promote cost consciousness and efficiency and enhance productivity
- Act within the limits of the powers delegated to the incumbent
Education And Experience Requirements
- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
- At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function
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