QC Coordinator
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Key skills for this role
About the Role
Fulkrum is seeking a QC Coordinator for their Abu Dhabi office to handle client requests for QA/QC personnel, source candidates, and manage candidate-client relationships.
Key Skills for This Role
Responsibilities
- Handle client requests for the provision of QA, QC, engineering, project support, site, and office based personnel
- Source candidates to match client requirements and prepare candidates for interviews
- Liaise with clients on proposal, interview, selection, and placement of candidates
- Issue successful candidates with information pertaining to their obligations, responsibilities, and deliverables
- Manage candidate relations and handle client complaints
- Ensure inspection reports and certificates are retrievable and stored securely
- Participate in internal audits and management review inputs related to inspection outcomes
Requirements
- Extensive knowledge of both onshore and offshore Oil and Gas industry projects
- Full working knowledge of MS Office programs
- Proven ability to manage and develop client relationships effectively
- Demonstrated ability to react positively and efficiently in high pressure situations
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Familiarity with quality assurance and quality control processes
Full Job Posting
About Fulkrum
- Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years.
- Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.
Key Responsibilities and Duties
- Handling client requests for the provision of quality assurance (QA), quality control (QC), engineering, project support, site, and office based personnel.
- Sourcing candidates to match client requirements and, where applicable, preparing candidates for interviews by providing project/commodity related information.
- Liaising with clients on the proposal, interview, selection, and placement of candidates.
- Issuing successful candidates with information pertaining to their obligations, responsibilities, and deliverables for the duration of the assignment.
- Liaising with assigned Fulkrum candidates in matters relating to: Fulkrum contractual terms and conditions; Allocation of task related documents (ITP, drawings, specifications, client issued templates, etc.); Receiving, screening, and submitting site reports to clients; Handling client complaints; E
- Advising candidates where reports/performance/timekeeping, etc., are not adhered to.
- Providing candidate performance updates upon request to the Coordination Manager.
- Managing Fulkrum/candidate relations by means of 'care calls' during candidate assignments.
- Being commercially aware when negotiating placements with candidates and clients.
- Identifying and driving new business opportunities with existing and potential clients.
- Ensuring that all client SLA's (Service Level Agreements) are adhered to, and Fulkrum KPI's are met.
- Ensure inspection reports and certificates are retrievable and stored securely.
Skills and Qualifications
- Extensive knowledge of both onshore and offshore Oil and Gas industry projects.
- Full working knowledge of MS Office programs.
- Proven ability to manage and develop client relationships effectively.
- Demonstrated ability to react positively and efficiently in high pressure situations.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with quality assurance and quality control processes.
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