QA/QC Inspector
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
G4S WLL Qatar seeks a QA/QC Inspector to develop and maintain quality protocols for cleaning and hospitality services. The role involves conducting inspections, delivering BICS-based training, and supporting tender documentation.
Key Skills for This Role
Responsibilities
- Develop, implement, and maintain QA/QC protocols for cleaning and hospitality services
- Conduct regular quality inspections across all client sites to ensure compliance with service standards
- Create and update SOPs, work instructions, and checklists for cleaning and tea services
- Lead root cause analysis for service deficiencies and recommend corrective/preventive actions
- Deliver BICS based training to cleaning staff
- Develop and conduct training modules for Tea Boys and Tea Girls
- Participate in site surveys and technical assessments for new tender opportunities
- Provide expert inputs on manpower, equipment, and cleaning methodologies for tenders
- Monitor KPI/SLA performance related to soft services and initiate improvement actions
- Ensure compliance with health and safety regulations and hygiene standards
Requirements
- Diploma or Bachelor's Degree in Hospitality, Facility Management, or related field
- Certified BICS Assessor/Trainer or relevant professional cleaning certification preferred
- Minimum 4–6 years of relevant experience in QA/QC within facility management or soft services
- Experience in training and developing cleaning and hospitality staff
- In depth knowledge of cleaning standards, chemicals, and equipment
- Strong training and presentation skills
- Proficiency in MS Office (Word, Excel, PowerPoint)
Full Job Posting
Key Responsibilities
- Develop, implement, and maintain QA/QC protocols for cleaning and hospitality services
- Conduct regular quality inspections across all client sites to ensure compliance with service standards and contractual obligations
- Create and update SOPs, work instructions, and checklists for cleaning and tea services
- Lead root cause analysis for service deficiencies and recommend corrective/preventive actions
- Maintain comprehensive QA/QC documentation and service audit reports
- Deliver British Institute of Cleaning Science (BICS) based training to cleaning staff
- Develop and conduct training modules for Tea Boys and Tea Girls focusing on coffee/tea preparation, hospitality etiquette, hygiene, and safety
- Evaluate training effectiveness and staff competency through follow up assessments and on site evaluations
- Participate in site surveys and technical assessments for new tender opportunities
- Provide expert inputs on required manpower, equipment, and cleaning methodologies for tenders
- Assist in drafting operational plans, technical method statements, and QA/QC documentation for tender submissions
- Monitor KPI/SLA performance and initiate improvement actions
Key Qualifications and Skills
- Diploma or Bachelor's Degree in Hospitality, Facility Management, or related field
- Certified BICS Assessor/Trainer or relevant professional cleaning certification preferred
- Additional certification in Hospitality Service or Food Safety is an advantage
- Minimum 4–6 years of relevant experience in QA/QC within facility management or soft services
- Experience in training and developing cleaning and hospitality staff
- Prior involvement in technical tender documentation and mobilization planning is a plus
- In depth knowledge of cleaning standards, chemicals, and equipment
- Strong training and presentation skills
- Eye for detail and commitment to high standards
- Good communication and interpersonal skills
- Ability to write clear reports and technical documents
- Proficiency in MS Office (Word, Excel, PowerPoint)
Work Location
- In person
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at G4S WLL Qatar
Light Driver
Doha, QAT
G4S WLL Qatar is urgently hiring skilled and reliable Male Drivers to transport goods and staff in Doha. Candidates must have a minimum of 2 years of driving experience in Qatar, a valid Qatar Light Manual Driving Licens
Commercial Manager
Doha, QAT
Are you a strategic thinker with a passion for driving business growth? We are looking for a dynamic and highly presentable Commercial Manager to join our team. In this pivotal role, you will be responsible for spearhead
Female CCTV Operator
Doha, QAT
Urgent Hiring: Female CCTV Operator We are urgently seeking a Female CCTV Operator, Born in Qatar, to join our team immediately with a Valid Qatar ID. Location: Qatar Availability: Must be currently residing in Qatar and
Light Driver
Doha, QAT
We are seeking a skilled and reliable Male Driver to join our team. The ideal candidate will have a minimum of 2 years of driving experience and possess strong communication skills in both English and Arabic. A valid NOC
Barista - Female
Doha, QAT
Philippine Female To provide efficient pantry services to all Customers, VIP Guest and Visitors as per details given by the client Prepare and serve a variety of hot and cold beverages, including coffee, tea, and special