Public Relations Officer (PRO) – Government Services Specialist (UAE)
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Key skills for this role
About the Role
DocuBay is seeking an experienced PRO to handle end-to-end government transactions in the UAE, including MOHRE, ICP, and DED processes. The role requires hands-on experience with Tasheel and Amer portals, managing work permits, visas, and trade licenses.
Key Skills for This Role
Responsibilities
- Handle end to end government transactions across MOHRE, ICP, and DED
- Process and type applications directly through Tasheel, Amer, and relevant government portals
- Manage work permits, labour contracts, and Emiratisation related submissions (MOHRE)
- Process residency visas, Emirates ID, entry permits, and status changes (ICP / GDRFA)
- Handle trade license issuance, renewals, and amendments (DED / DET)
- Track approvals, follow up with authorities, and resolve rejections or discrepancies
- Keep clients and the team updated on application status, timelines, and document requirements
Requirements
- Proven, hands on PRO experience in the UAE
- Strong working knowledge of MOHRE, ICP, DED, and typing systems (Tasheel, Amer)
- Direct experience typing and submitting government applications
- Familiarity with UAE labour law, immigration, and business licensing procedures
- Detail oriented, organized, and able to manage multiple applications
- Good communication skills; Arabic is a strong advantage
- UAE driving license preferred
Full Job Posting
Company Overview
- At DocuBay, we're building an AI powered compliance platform that helps companies manage licenses, employee records, legal documents, applications, renewals, and government services from one structured workspace.
What You'll Do
- Handle end to end government transactions across MOHRE, ICP, and DED
- Process and type applications directly through Tasheel, Amer, and relevant government portals
- Manage work permits, labour contracts, and Emiratisation related submissions (MOHRE)
- Process residency visas, Emirates ID, entry permits, and status changes (ICP / GDRFA)
- Handle trade license issuance, renewals, and amendments (DED / DET)
- Track approvals, follow up with authorities, and resolve rejections or discrepancies
- Keep clients and the team updated on application status, timelines, and document requirements
- Act as DocuBay's specialized in house resource for all government services
What We're Looking For
- Proven, hands on PRO experience in the UAE
- Strong working knowledge of MOHRE, ICP, DED, and the typing systems (Tasheel, Amer)
- Direct experience typing and submitting government applications—not just coordinating them
- Familiarity with UAE labour law, immigration, and business licensing procedures
- Detail oriented, organized, and able to manage multiple applications at once
- Good communication skills; Arabic is a strong advantage
- UAE driving license preferred
Why Join DocuBay?
- Be the go to government services expert in a fast growing tech venture
- Work at the intersection of government processes and modern AI tools
- Work directly with the founders and leadership team
- Competitive salary based on experience
- Real career growth as we expand across the UAE and GCC
Compensation
- Competitive salary based on experience
- Pay: AED4,500.00 AED6,000.00 per month
Location
- Location: Business Bay, Dubai
- Work Location: In person
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