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The PSC Process Automation & Analytics Specialist supports data-driven decision-making across People Strategy & Culture (PSC) by analyzing process performance, generating insights, and providing visibility into key operational metrics.
This role partners with PSC, HCM Systems, and Strategic Initiatives teams to deliver reporting and analytical support that informs prioritization, solution design, and continuous improvement. The Specialist ensures decisions are grounded in accurate data, clear trends, and measurable outcomes to enhance scalability and employee experience.
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
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The PSC Process Automation & Analytics Specialist supports data-driven decision-making across People Strategy & Culture (PSC) by analyzing process performance, generating insights, and providing visibility into key operational metrics.
This role partners with PSC, HCM Systems, and Strategic Initiatives teams to deliver reporting and analytical support that informs prioritization, solution design, and continuous improvement. The Specialist ensures decisions are grounded in accurate data, clear trends, and measurable outcomes to enhance scalability and employee experience.
Analyze PSC workflows to identify inefficiencies and improvement opportunities.
Evaluate and quantify automation and digital enablement opportunities.
Provide data-driven input into workflow design, automation requirements, and prioritization.
Partner with Systems and HCM teams to align solutions with operational needs.
Monitor outcomes of changes (process and automation) to support continuous improvement.
Translate data into actionable insights and recommendations for stakeholders.
Define and refine KPIs aligned to business priorities.
Deliver clear, concise reporting to support leadership decision-making.
Partner with Systems, HCM, Digital, and Strategic Program teams to support initiatives and reporting.
Provide data inputs to inform process enhancements and automation efforts.
Serve as a trusted advisor on process performance and key metrics.
Develop high-level process views and metrics mapping.
Provide data-backed comparisons of current vs. target state performance.
Maintain sufficient process knowledge to accurately interpret data.
Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
Global contract research organization supporting biopharmaceutical clinical development.
Visit company websiteFull-time
Mid · 3+ years experience
Remote
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