PS Telecommunicator II

Minimum Qualifications

• Education and Experience : High School Diploma or GED required. Must be able to type 35 WPM (net). Proof of the 35 WPM typing requirement can be obtained from: CritiCall Public-Safety Dispatcher Pre-Employment testing. The date of the CritiCall typing evaluation must be dated within the last year. Obtain TCOLE license within one year of employment. SELECTION PROCESS STEPS* Medical Test / Work Fitness – Medical examination performed by a licensed physician. The physician must also be able to certify that the applicant is free of drug dependency or illegal drug usage. Psychological Examination – Applicants will be required to take and pass a Psychological Examination consisting of both a written examination and clinical interview with a licensed psychologist. Background Investigation – Applicant will be required to complete a Personal History Statement and appropriate releases and paperwork to initiate a background investigation. Polygraph Examination – A polygraph examination will be administered as a part of the background investigation. The test will include investigation of the applicant's work history; driving history; military history and involvement in criminal activities such as employment thefts and drug usage. Background and Polygraph will take approximately 4 weeks to complete. Critical Test – Applicant will be tested on their ability to multi-task, listening comprehension, data entry, map reading, and typing speed skills and abilities. Observation Period – Applicant will be required to complete a four (4) hour observation period, in which they observe a tele-communicators daily tasks and responsibilities. This gives the applicant an opportunity to learn more about the job and ask questions. The selection process should take approximately 6 weeks. An applicant who fails to successfully complete any of the required tests or is determined to be unemployable during the background investigation may be restricted from reapplying for the position for a period of time at the discretion of the Chief of Police. An applicant who is disqualified on the basis of a Texas Commission of Law Enforcement (TCOLE) regulation may be restricted from re-applying for the position indefinitely.

Education and Experience

Other Qualifications

• It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran. The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal. The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree. The City of Tyler supports a policy of a drug and alcohol free workplace. All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check. No person under eighteen (18) years of age will be employed in any regular full-time position. Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager. No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle.

Benefits

• The City of Tyler believes in putting people first. We are passionate, proactive, and purposeful in our mission to serve our community and make a positive difference in the lives of our neighbors. The City of Tyler offers the following benefits: Full range of benefits including Health/Teledoc, Dental, Vision, Disability, and $10K of Life Insurance at no cost to the employee 2:1 match in our TMRS Retirement Plan 11 paid holidays Generous paid time off Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Supplemental life insurance Short Term Disability Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development We are proud to provide you and your family with valuable and significant benefits at affordable rates. Any full-time employee regularly scheduled to work 40 hours or more per week or any part-time employee with a work schedule of 30 hours or more per week is eligible to enroll for insurance coverage.
• Full range of benefits including Health/Teledoc, Dental, Vision, Disability, and $10K of Life Insurance at no cost to the employee 2:1 match in our TMRS Retirement Plan 11 paid holidays Generous paid time off Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Supplemental life insurance Short Term Disability Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development
• 2:1 match in our TMRS Retirement Plan 11 paid holidays Generous paid time off Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Supplemental life insurance Short Term Disability Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development
• 11 paid holidays Generous paid time off Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Supplemental life insurance Short Term Disability Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development
• Generous paid time off Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Supplemental life insurance Short Term Disability Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Supplemental life insurance Short Term Disability Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development
• Supplemental life insurance Short Term Disability Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development
• Short Term Disability Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development
• Award-winning Infants at Work Program Employee Assistance Program Tuition reimbursement Ongoing professional development
• Employee Assistance Program Tuition reimbursement Ongoing professional development
• Tuition reimbursement Ongoing professional development
• Ongoing professional development

Supplemental Questions