Property Management and Rental Manager
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Key skills for this role
About the Role
Luxury Escapes seeks a Property Management and Rental Manager to lead vacation rentals, long-term and short-term rentals, and property management operations in the UAE.
Key Skills for This Role
Responsibilities
- Develop and implement a comprehensive business strategy for the vacation homes division
- Oversee the acquisition, onboarding, management, and optimization of all properties across short term rental, long term rental, and managed property portfolios
- Ensure all properties meet brand, quality, and operational standards
- Manage end to end property management operations including maintenance coordination, inspections, tenancy/guest readiness, and asset performance optimization
- Establish and maintain relationships with property owners, landlords, and stakeholders, negotiating contracts, lease agreements, and management terms
- Implement revenue management strategies across short term and long term rental portfolios
- Ensure high standards of satisfaction for both short term guests and long term tenants
- Drive marketing strategies to promote both short term rental inventory and long term rental listings
- Prepare and manage the department's budget, ensuring financial targets are met
- Recruit, train, and lead a high performing team covering reservations, leasing, guest relations, and property management operations
- Ensure all properties comply with local regulations, health and safety standards, and company policies
Requirements
- Bachelor's Degree in Business Administration or related field
- Minimum 5 years of experience in conducting financial analysis, financial reports and performance metrics evaluation
- Proven track record of at least 3 years in a leadership or managerial position
- Established connections within the local real estate and holiday vacation home industries
- Strong knowledge of financial regulations and best practices in the UAE Market
- Strong understanding of UAE property regulations, tenancy law, and short term rental frameworks
- Exceptional analytical and problem solving skills
- Proven leadership and team management experience
Full Job Posting
Job Brief
- The Property Management and Rental Manager is responsible for leading our vacation rentals, long term rentals, short term rentals, and property management operations in the UAE.
- This key role involves overseeing the management, growth, and operational excellence of our diversified rental portfolio, ensuring exceptional guest and tenant experiences while maximizing revenue across all rental streams.
Job Description
- Develop and implement a comprehensive business strategy for the vacation homes division, aligning with the company’s overall goals and objectives.
- Identify market trends and opportunities for growth within the UAE vacation rental market.
- Oversee the acquisition, onboarding, management, and optimization of all properties across short term rental, long term rental, and managed property portfolios. (Residential and Commercial)
- Ensure all properties meet brand, quality, and operational standards across both hospitality and residential leasing models.
- Manage end to end property management operations, including maintenance coordination, inspections, tenancy/guest readiness, and asset performance optimization.
- Establish and maintain relationships with property owners, landlords, and stakeholders, negotiating contracts, lease agreements, and management terms.
- Implement revenue management strategies across short term and long term rental portfolios, including dynamic pricing, lease structuring, seasonal strategies, and competitive benchmarking.
- Optimize revenue performance across all rental types, balancing occupancy, yield, and long term asset value.
- Track and report revenue performance across STR and LTR segments, identifying improvement opportunities and ensuring targets are consistently achieved.
- Ensure high standards of satisfaction for both short term guests and long term tenants through best in class service delivery and property management standards.
- Develop and execute initiatives to enhance guest experiences, including pre arrival communications and personalized services.
- Drive marketing strategies to promote both short term rental inventory and long term rental listings, including digital marketing, listing platforms, social media, and agency partnerships.
Additional Responsibilities
- Monitor market performance, occupancy, and leasing velocity across STR and LTR portfolios, adjusting strategies to maximize revenue and reduce vacancy.
- Prepare and manage the department’s budget, ensuring financial targets are met and operating expenses are controlled.
- Analyse financial performance, providing regular reports to senior management, including profit and loss statements and occupancy forecasts.
- Recruit, train, and lead a high performing team covering reservations, leasing, guest relations, and property management operations.
- Foster a collaborative and innovative work environment that encourages professional development and continuous improvement.
- Oversees the Maintenance and Housekeeping teams, ensuring all operational activities across vacation homes are effectively coordinated and aligned with service standards.
- Responsible for managing team performance, workflow planning, budgeting, and ensuring timely completion of cleaning, repairs, and property readiness tasks.
- Ensures strong communication between teams, monitors quality, and drives overall guest satisfaction, safety, and operational efficiency across all properties.
- Ensure all properties comply with local regulations, health and safety standards, and company policies.
- Develop and implement risk management strategies to mitigate potential issues related to property management and guest safety.
- Collaborate with other departments, including finance, operations, and marketing, to drive strategic initiatives and ensure alignment.
- Represent the vacation homes division in industry events and forums, building the company’s reputation and network.
Requirements
- Bachelor's Degree in Business Administration, or a related field.
- Strong knowledge of financial regulations and best practices in the UAE Market.
- Strong understanding of UAE property regulations, tenancy law, and short term rental frameworks.
- Exceptional analytical and problem solving skills, with commitment to enhancing guest experiences and satisfaction.
- Proven leadership and team management experience.
- Minimum of 5 years of experience in conducting financial analysis, financial reports and performance metrics evaluation.
- Established connections within the local real estate and holiday vacation home industries, with proven track record in property management in Residential and Commercial.
- Proven track record of at least 3 years in a leadership or managerial position, demonstrating the ability to lead and develop teams.
- Highly proficient in conducting market research and analysis to identify trends, opportunities, and competitive positioning in the vacation rental market.
Skills and Abilities
- Strategic thinking and planning
- Exceptional Customer Service Skills
- Team development and mentorship
- Exceptional data analysis and problem solving
- Operational efficiency and financial management
- Strong presentation and process making skills
- Effective communication and cultural awareness
- Exceptional interpersonal skills
- Exceptional attention to detail
- Discreet and punctual
- Stress resilient
- Persistent
Application Questions
- How many years of experience do you have with local real estate and holiday vacation home industries?
- How many years of work experience do you have with Business Leadership?
- Please provide a realistic salary range based on your experience and the responsibilities outlined.
- Can join immediately?
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