Project Manager

Job requirements

• Produce scope, estimates and budgets for a variety of small to medium digital performance marketing projects for a large SME team responsible for Branding, Paid Media, Web Development, SEO/AEO and Strategy
• Produce and maintain a project plan and resource forecast (where applicable)
• Document project health and status reports on a regular cadence
• Maintain project margin throughout the project lifecycle
• Work toward quarterly project management KPI targets
• Partner closely with Account Management to support assigned accounts, serving as a seamless extension of the client relationship through meeting coordination, stakeholder communications, and direct client interaction.
• Chair internal project meetings including kick-offs, status reviews and retrospectives (where applicable)
• Manage client specific requests, maintain and develop ongoing client relationships and provide effective expectation management and alignment
• Own resource management and capacity forecasting with department leads, with focus on soft-booking/pipeline allocation
• Provide clear and regular communication to ensure client and team alignment on delivery status, milestones, risks and issues
• Owning bottleneck identification, managing cross-departmental approval workflows, maintaining a centralized tracking system, and facilitating escalation procedures
• Proactively monitor project scope across all active workstreams, identifying and escalating scope creep risks before they impact timeline, budget, or resource allocation
• Ensure all timesheets are submitted on a weekly basis for projects
• Ensure correct toolsets and templates are being used by the delivery team

Job responsibilities

• 5+ years of project management experience, with at least 3 in a client-facing or consulting capacity
• Omni-channel digital marketing and/or specific paid media, branding, creative, website development/management, SEO/AEO experience
• Ability to translate between business and delivery teams
• Ability to manage, lead and provide governance for multiple complex, multi-workstream projects end-to-end
• Strong leadership skills and assertiveness with experience aligning internal teams, vendors and client staff simultaneously
• Strong numerical, written and oral presentation skills applied to varying audiences of differing seniority levels
• Strong negotiation and facilitation skills, calm under pressure
• Strong client and stakeholder management skills with proactive identification and mitigation of project risks
• Skilled in defining scope, budgets and quality assurance
• Highly process-orientated with attention to detail
• Excellent working knowledge of project management tools e.g Jira, Confluence, Monday.com
• Consistency in approach, best practices and team management
• Experienced in defining and managing intake process across Enterprise and Business Unit stakeholders
• Management of the creative process including leading and advising the client

Job benefits

• 20 days PTO, plus 10 public holidays and 2 floating days (so much to celebrate!
• Hybrid working (Tue/Wed/Thu in office), plus flexibility for when life happens
• Dog friendly office, plus competitive rates on pet insurance for your furry friends
• An extensive menu of health care options and providers incl. medical, dental and vision; available on your first day
• Mental Health support including company Employee Assistance Program
• Flexible parental leave
• Paid community volunteer days (incl. school plays and trips
• Variety of competitive insurance policies incl. short/long term disability and legal
• 401k retirement plan with company match
• Employee perk program giving access to a wide variety of online discount
• Culture Committee focused on regular social, educational and community based activities