Project Manager

• Submit, prioritize, and track product and technical tickets on behalf of client accounts, ensuring timely resolution and clear communication back to stakeholders.

• Serve as the liaison between client-facing Account Managers and internal technical teams, translating client issues into structured, actionable work items.

• Monitor ticket queues and proactively follow up on open items to prevent bottlenecks from impacting project timelines.

• Build and deliver regular project status reports and progress updates for both internal leadership and client stakeholders.

• Maintain accurate documentation of project activity, decisions, and outcomes in CRM and project management systems.

• Support the Account Manager in preparing for client business reviews, QBRs, and executive presentations by compiling relevant project data and insights.

• Develop a working understanding of healthcare data standards (HL7, FHIR), EHR system structures, and clinical workflow concepts to communicate credibly with technical and clinical teams.

• Support integrations with hospital EMR systems by facilitating requirements, tracking configuration tasks, and communicating status to stakeholders.

• Stay current on Andor Health platform capabilities, taxonomy, and configuration options to support accurate scoping and delivery.

• 3+ years of project management or implementation coordination experience, preferably in healthcare technology, health IT, or enterprise SaaS.

• Demonstrated ability to manage multiple concurrent projects across different stages of the lifecycle with strong attention to detail.

• Experience creating and maintaining project documentation - workbooks, requirements docs, status reports, and issue logs.

• Familiarity with ticketing and project management tools (e.g., Jira, Asana, Smartsheet, or similar).

Your work directly shapes how AI gets deployed to improve patient care across the health systems we serve.

Work alongside Account Managers and senior leadership with direct influence on how projects land and scale.

Join a fast-scaling company at the forefront of enterprise AI in healthcare, with significant runway for career growth.

Collaborate with clinical, technology, and business experts who are passionate about building something meaningful.

Apply at andorhealth.com/careers · careers@andorhealth.com

Andor Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.