Project Manager I - Software Implementation

Caselle is a leading provider of integrated ERP and enterprise software solutions purpose-built for local government. For over 40 years, we have partnered with municipalities, counties, and special districts across the United States to modernize their operations-from finance and utilities to payroll and asset management. Our cloud-forward platform empowers public servants to serve their communities more effectively, and our team is driven by the belief that better technology leads to better government.

As a Project Manager I, you will manage the delivery of Caselle's ERP solutions for municipal clients under the guidance of senior project leadership. You will be responsible for driving day-to-day project execution across concurrent implementations of standard complexity, owning task-level scheduling, client communication, and internal coordination. This is an ideal role for someone building a career in SaaS implementation project management who wants hands-on experience with the full project lifecycle in a mission-driven environment.

Manage day-to-day project execution for concurrent ERP implementation projects of standard complexity, following established methodologies and templates

Build and maintain project schedules, task lists, and status reports using PSA tooling and standard templates

Coordinate with System Consultants, Technical Consultants, and support staff to ensure deliverables are completed on time

Facilitate weekly status meetings with clients; prepare agendas, capture action items, and follow up on open issues

Track project milestones, risks, and issues; escalate blockers to senior project leadership promptly

Monitor project scope and flag potential scope changes; assist in preparing Change Order documentation when needed

Maintain accurate project documentation including meeting notes, decision logs, and lessons learned

Support change management activities by communicating project timelines and expectations to client stakeholders

Contribute to process improvement initiatives by identifying recurring challenges and proposing solutions

1–5 years of experience in project management, project coordination, or a related role in a software or technology environment

Foundational understanding of ERP systems or enterprise software implementation lifecycles

Experience working with project management tools (e.g., MS Project, Smartsheet, Asana, or PSA platforms)

Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously

Clear written and verbal communication skills-comfortable facilitating client meetings and preparing status reports

Detail-oriented with a proactive approach to problem identification and resolution

Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience)

Exposure to public sector, municipal government, or GovTech software environments

CAPM (Certified Associate in Project Management) or PMP certification in progress

Familiarity with municipal finance, utility billing, or government operations concepts

Experience supporting ERP data migration or system go-live activities