Project Manager

Job Summary:

Job Responsibilities:

• Prepare and maintain project plans (base and latest versions) and obtain client approval when required.
• Establish and manage communication channels with clients and internal stakeholders for all Symphony Implementation projects.
• Analyze project requirements with the team, propose solutions, and seek management support to meet committed timelines.
• Lead the end-to-end implementation process, ensuring a smooth transition post-go-live to the support team for ERP/CRM/SCM Application
• Identify opportunities for Change Requests and additional revenue where beneficial for the client.
• Ensure timely delivery of client requirements while maintaining quality and meeting all objectives in the Statement of Work (SOW).
• Coordinate with supporting teams such as PE, Support, Annuities, Rules, and Paralegal to facilitate project implementation as per agreements.
• Contribute to at least three process improvement initiatives to enhance project delivery and client support.
• Limit functional bugs within predefined thresholds for every implementation into production.
• Proactively communicate potential project schedule impacts due to requirement mismatches with clients and management.
• Provide accurate project status and progress data upon management requests.