Project Manager

Partner with Site Managers, Security Managers, and Operations Leadership to achieve organizational objectives.

Provide guidance, coaching, and mentorship to site leadership teams.

Assist with leadership development, succession planning, and employee retention initiatives.

Support recruitment, onboarding, and workforce planning efforts to maintain appropriate staffing levels.

Promote a culture of accountability, professionalism, and continuous improvement.

Serve as a primary operational point of contact for assigned clients.

Maintain strong working relationships with client stakeholders and leadership teams.

Participate in operational reviews, business meetings, and client performance discussions.

Address client concerns promptly andensureservice delivery aligns with contractual requirements and expectations.

Ensure compliance with all company policies, client requirements, state licensing regulations, and applicable laws.

Monitor licensing, certifications, training records, and employee qualifications.

Conduct quality assurance reviews and operational audits.

Ensure all incident reports, investigations, and documentation are completed accurately and timely.

Support implementation of corrective action plans when compliance or performance deficiencies are identified.

Assist with the implementation of new security programs, site expansions, and operational transitions.

Support budgeting, resource allocation, and workforce planning efforts.

Analyze operational metrics and key performance indicators to identify trends and opportunities for improvement.

Recommend process enhancements that improve efficiency, effectiveness, and overall service delivery.

Collaborate with leadership on long-term operational planning and growth initiatives.

Bachelor's degree in Criminal Justice, Business Administration, Security Management, or a related field; equivalent experience may be substituted.

Minimum of 3–5 years of leadership experience within physical security, contract security, law enforcement, military, or related industries.

Experience overseeing multiple locations, programs, or operational teams.

Strong understanding of security operations, workforce management, and regulatory compliance.

Excellent organizational, communication, and problem-solving skills.

Ability to manage multiple priorities and work independently.

Proficiency with Microsoft Office Suite and operational reporting tools.

Valid driver's license and ability to travel regularly between assigned locations.

Experience managing security operations for data centers, critical infrastructure, healthcare, government, or corporate environments.

Project Management Professional (PMP), Certified Protection Professional (CPP), or similar industry certification.

Experience supporting multi-state operations and licensing requirements.

Operational Leadership

Multi-Site Management

Client Relationship Management

Strategic Planning

Performance Management

Compliance Oversight

Workforce Development

Process Improvement

Risk Management

Communication and Collaboration