Project Manager 2 at Freedman HealthCare — Massachusetts, USA | Base Career

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Project Manager 2

Freedman HealthCare LLC (FHC) is a growing Massachusetts-based consulting firm with a national footprint.

We have helped more than 25 states build and use healthcare databases to improve quality, affordability, and equity.

We aim to be the partner of choice for policymakers and changemakers who use data to transform healthcare and promote health, well-being, and justice.

Freedman HealthCare is an entrepreneurial, fast-paced, and growing consultancy with a culture of teamwork, open communication, and meeting exacting standards.

Job Summary

The Project Manager 2 contributes to the organization, operation, and growth of leading-edge health data and policy projects that transform healthcare across the nation.

The PM 2 is responsible for the project’s successful completion or achievement of established milestones.

The PM 2 may work simultaneously on more than one project on a cross-functional team led by an FHC Project Director or client designee.

The PM2 may also contribute to internal initiatives.

The PM 2 is supervised by a Senior Consultant or more senior member of the FHC team.

Duties And Responsibilities

Serve as the key point of contact for FHC’s clients, subject matter experts, and other stakeholders during the lifetime of a project
Use project management tools/techniques to develop, implement, and maintain workplans and timelines for multiple projects.
Develop project approach, design tasks, propose task assignments for team members, assign with Project Director
Anticipate project risks; design approach to avert known trouble spots
Identify and redirect when project may be fulfilling tasks but not achieving overall goals
Keep meetings on track and focused
Actively manage project budgets, staffing assignments and contract timelines.
Develop and implement plan for contract close out or transition to new vendor.
Report on progress to project director on an agreed upon schedule.
Deploy agile and scrum methodology when appropriate
Lead development and ongoing use of business requirements documents, product backlog, issue tracker
Identify opportunities to maximize existing contract revenue and appropriately grow project scope
Identify appropriate opportunities to meet client needs every month to realize potential revenue
Provide staff with monthly billable hours targets on PM 2’s client contracts; provide staff with maximum hours per month on internal (non-billable) initiatives led by PM 2
Lead deliverables development from start to finish, including drafting and obtaining client approval for items as needed for the specific project: approach, task plan, analytic plan, business requirements, product backlog, issue trackers, quality reviews, client acceptance criteria, risk management plan, schedule.
Develop best possible version (client ready) drafts of supporting materials (slide decks, agendas, notes, action items, etc.) for review by Project Director
As appropriate, ensure that project deliverables are properly scoped, documented, and vetted with the Data Science, the Policy & Program team members and the Project Director during the planning stage.
Develop deliverables schedules in consultation with all project team members.
Support the team in developing deliverables, including drafting written deliverables (e.g., narrative project descriptions, action plans, topic briefs, literature reviews, etc.), slide decks, spreadsheets, tables, business requirements and analytic plans.
Contribute to RFPs and other bid proposals as appropriate.
Perform research and literature reviews; translate results into clear, concise findings to support project work
Coordinate communications among client staff, FHC project team members, subject matter experts, and other stakeholders during the lifetime of a project
Responds to clients in timely and appropriate fashion
Support and develop FHC internal data governance design and implementation.
Assess and clearly communicate implications of new information for project team and client
Understands and communicates how project relates to other FHC projects, internal work of client and national themes/trends

Excellent time management skills. Ability to self-regulate and prioritize tasks appropriately
Strong interpersonal skills, confident speaking style
Meeting facilitation skills, including ability to clarify complex ideas and broker consensus among disparate stakeholders
Able to provide excellent written communication skills in varied formats (e.g., long-form white papers, brief meeting summaries/action items, and concise, audience-appropriate slide decks)
Able to proficiently use MS Office Suite, including Excel; MS Project desired
Familiarity with one or more cloud-based project management tools (Asana, MS Project, Jira, etc.)
Able to assume responsibility for tasks and executes on agreed upon timeline with responses that meet requirements (i.e., does not require repeated reminders, written materials/spreadsheets are error-free)
Able to delegate work and oversee others’ deliverables production
Able to conceptualize and outline documents for deliverables.
Able to apply critical thinking skills when creating or reviewing materials: completeness, appropriateness of content and interpretation
Able to write highly professional emails, short memos, program descriptions, project narratives and to competently assess others’ writing, including tone, content, accuracy, data explanations and form.
Able to develop Gantt charts, project timelines, and budgets
Knowledge of project management tools acquired in work settings
Knowledge of, or interest in, multi-payer databases, public healthcare payers, claims processing and/or claims data analytics
Knowledge of US health care policy, trends and factors
Knowledge of state government role in health care

Project Manager 2

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