Project Lead-App Development

As Observability Engineer / SME, you will be the technical authority for designing, implementing, and operating enterprise monitoring and observability solutions across hybrid IT environments. Working hands-on with platforms such as HPE OpsRamp and SolarWinds (and similar ITOM/observability tools), you will deliver end-to-end monitoring — onboarding, discovery, service mapping, alert correlation, and ITSM-integrated event management — to improve reliability, reduce noise, and accelerate MTTD/MTTR for our clients. You will also mentor L1/L2 teams and serve as the central point of expertise for monitoring delivery.

Design, deploy, configure, customize, and integrate observability solutions using HPE OpsRamp, SolarWinds, and similar platforms (Nagios, Zabbix, ManageEngine OpManager, etc.) across on-prem, cloud, and edge infrastructure.

Analyze client infrastructure design, architecture, and security standards to define fit-for-purpose monitoring solutions.

Develop and maintain architecture blueprints, design documents, SOPs, and operational runbooks for monitoring and event-management systems.

Lead onboarding, discovery, service mapping, alert correlation, and runbook automation for green-field and brown-field engagements.