greenhouse
Project Coordinator (OKC)
Digi Security Systems
Oklahoma City, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
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Role Overview
We are seeking a motivated and organized Project Coordinator to join our Oklahoma City Operations team. This person is responsible for communicating with our external and internal partners, scheduling technicians for work, and ensuring a seamless installation process. Providing exceptional customer service is the most important function of our Project Coordinators, who are in communication with our clients daily. The ideal candidate will be flexible, resourceful, and have excellent verbal and written communication skills.
Key Skills for This Role
ConnectWise Manage
Full Job Posting
Position Overview
We are seeking a motivated and organized Project Coordinator to join our Oklahoma City Operations team. This person is responsible for communicating with our external and internal partners, scheduling technicians for work, and ensuring a seamless installation process. Providing exceptional customer service is the most important function of our Project Coordinators, who are in communication with our clients daily. The ideal candidate will be flexible, resourceful, and have excellent verbal and written communication skills.
Key Responsibilities
- Communications: Keep our external partners informed of the progress in the planning and execution of their projects through a variety of verbal and written communication methods, as well as internally communicate with all stakeholders to ensure a seamless transition from planned installation through project completion.
- Planning: Collaborate with Sales and Branch Management on planned installations, and respond with agility to different external partner needs.
- Scheduling : Schedule technician teams to complete various projects, and communicate those daily, weekly, and monthly schedules to internal and external partners, ensuring that all parties have necessary information to complete work on-site.
- Service Dispatching : React calmly, quickly and decisively to service calls to obtain, summarize and relay information both orally and in written form. Dispatch appropriate field personnel according to need and priority of the request for service.
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