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The Enterprise Strategy Management (ESM) department, within the Strategy and Public Affairs (SPA)Division, leads Legal Aid Ontario’s strategic and business planning processes, and strategic initiative delivery. ESM is responsible for the development of LAO’s 5-yearStrategic Plan and its activation across the organization, ensuring alignment of divisional and corporate priorities to government direction, the Letter of Direction (LoD), and LAO’s mandate. ESM manages LAO’s project delivery framework and provides Project Delivery and Change Management Consultants to support the implementation of strategic initiatives. The department oversees the portfolio and prioritization of projects, ensuring that initiatives are aligned with LAO’s strategy and deliver on government and organizational priorities. ESM also ensures compliance with the Agency and Appointment Directive (AAD) through the Business Plan and Annual Report. As a central hub, ESM tracks and reports on the status of strategic initiatives and corporate performance for executives, the Board, and the Ministry of the Attorney General (MAG). The Program Manager, Strategy and Integrated Planning supports the Director, ESM, by leading the operational delivery of LAO’s business planning and performance reporting functions. The Program Manager is responsible for the development of the Annual Business Plan and Annual Report in compliance with the Agency and Appointment Directive (AAD), the activation of LAO’s 5-year Strategic Plan, and the preparation of performance reporting for executives and the Board. The role also contributes to the successful delivery of LAO’s strategic initiatives by working closely with project delivery staff and change management consultants. In this capacity, the Program Manager ensures initiative reporting aligns with enterprise planning and may support or take a lead role in implementation depending on organizational needs. The position further provides direction and resource management to assigned consultants and analysts supporting planning. Home Location: Provincial Office - Toronto Secondary/Other Locations: Not applicable Reports to: Director, Enterprise Strategy Management
The Enterprise Strategy Management (ESM) department, within the Strategy and Public Affairs (SPA)Division, leads Legal Aid Ontario’s strategic and business planning processes, and strategic initiative delivery. ESM is responsible for the development of LAO’s 5-yearStrategic Plan and its activation across the organization, ensuring alignment of divisional and corporate priorities to government direction, the Letter of Direction (LoD), and LAO’s mandate. ESM manages LAO’s project delivery framework and provides Project Delivery and Change Management Consultants to support the implementation of strategic initiatives. The department oversees the portfolio and prioritization of projects, ensuring that initiatives are aligned with LAO’s strategy and deliver on government and organizational priorities. ESM also ensures compliance with the Agency and Appointment Directive (AAD) through the Business Plan and Annual Report. As a central hub, ESM tracks and reports on the status of strategic initiatives and corporate performance for executives, the Board, and the Ministry of the Attorney General (MAG). The Program Manager, Strategy and Integrated Planning supports the Director, ESM, by leading the operational delivery of LAO’s business planning and performance reporting functions. The Program Manager is responsible for the development of the Annual Business Plan and Annual Report in compliance with the Agency and Appointment Directive (AAD), the activation of LAO’s 5-year Strategic Plan, and the preparation of performance reporting for executives and the Board. The role also contributes to the successful delivery of LAO’s strategic initiatives by working closely with project delivery staff and change management consultants. In this capacity, the Program Manager ensures initiative reporting aligns with enterprise planning and may support or take a lead role in implementation depending on organizational needs. The position further provides direction and resource management to assigned consultants and analysts supporting planning. Home Location: Provincial Office - Toronto Secondary/Other Locations: Not applicable Reports to: Director, Enterprise Strategy Management
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Strategy & Integrated Planning • Lead development of LAO’s Annual Business Plan and Annual Report in compliance with the Agency and Appointment Directive (AAD), ensuring alignment with government priorities, the Letter of Direction (LoD), LAO’s strategic plan, and organizational mandate. • Activate and operationalize LAO’s 5-year Strategic Plan, translating priorities into actionable initiatives and integrated planning activities. • Develop and maintain a planning and reporting framework that integrates strategy and business planning. • Support the Office of the CEO with the preparation of the CEO’s report back to the Board, ensuring alignment with organizational performance and strategic commitments. • Coordinate development of Vice-President (VP) commitment letters, including: o Forward-looking letters that establish divisional priorities for the year ahead. o Retrospective summaries of achievements against those priorities, which are rolled into the Annual Report and the CEO report back to the Board. • Provide oversight and guidance for divisional business planning, ensuring consistency, alignment, and integration with LAO’s enterprise planning framework. • Prepare and deliver performance reporting, including KPIs (Key Performance Indicators), KRIs (Key Risk Indicators), and key initiative dashboards to executives and the Board. • Ensure reporting on strategic initiatives is aligned with enterprise planning, business plan commitments, and board/executive reporting requirements. • Work in partnership with the Business Intelligence team to prepare accurate and timely KPI and KRI reporting, ensuring consistency across data sources and alignment with LAO’s performance measurement framework. • Monitor progress and provide regular reporting on key milestones, performance metrics, and deliverables. • Act as a strategic advisor to senior leadership on planning and performance insights. Leadership & Collaboration • Provide direction, coaching, and resource management to assigned staff (consultants/analysts supporting integrated planning), including workload planning, priority-setting, and performance management. • Support staff development through training, feedback, and mentorship to build internal capacity in strategic planning • Build collaborative relationships across LAO. • Promote a culture of accountability, transparency, and results-oriented decision-making.
Publicly funded nonprofit legal aid corporation serving financially eligible low-income Ontarians across Ontario.
Visit company websiteJobs and hiring trendsCAD 106619-138611 yearly / year
Full-time
Senior · 5+ years experience
Onsite
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