Program Manager, Product Management

• Communicate with stakeholders. Tailor communication of project status and impact for different audiences, from individual project teams to senior executives, keeping stakeholders informed and aligned throughout each initiative's lifecycle.
• Support prioritization and planning. Provide leadership with the visibility needed to make informed trade-off and sequencing decisions across the portfolio of large-scale initiatives, based on current progress, risk, and resourcing.

Product Management, Engineering, Design, Product Marketing, Sales, and Customer Success, as well as the Product leadership team.

You will be the connective tissue that turns complex project details into consistent, decision-ready reporting, and an honest, real-time picture of how the organization's most important initiatives are performing.

• Bachelor's degree in Business, Computer Science, Engineering, a related field, or equivalent practical experience.
• 3–5 years of program or project management experience.
• Demonstrated experience managing and reporting on the progress of strategic projects from initiation through delivery.
• Hands-on proficiency using AI tools for program management and reporting.
• Utilization and integration of AI in daily workflows.
• Proven ability to build clear, accurate, executive-level status reports and dashboards and to present project progress confidently to senior leadership.
• Experience identifying, tracking, and escalating project risks, issues, and dependencies, and driving resolution with cross-functional teams.
• Experience establishing and running project governance cadences (e.g., steering committees, project reviews, checkpoint meetings).

• PMP certification; PgMP.
• Experience managing large-scale, complex, or transformational initiatives in a software/SaaS or technology environment.
• Experience in a large, multi-product software organization or a portfolio shaped by mergers and acquisitions, where products operate with a high degree of autonomy.
• Familiarity with ERP or vertical-market/industry-specific software.
• Experience working within or alongside a Product Management organization with product roadmaps and release processes.
• Experience presenting project updates to senior executive audiences.

Performance is measured on a paired set of leading and outcome indicators across the role:

• Reporting reliability. Timeliness, accuracy, and leadership-rated trustworthiness of status reporting and dashboards for key strategic initiatives.
• Risk visibility . Early identification and escalation of risks and issues — measured by how often problems are surfaced in time for leadership to act, rather than discovered after the fact.
• Initiative outcomes . On-time, on-track support of the organization's key modernization, AI, and other large-scale product projects, and leadership-rated confidence in the governance cadence.

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