Program Manager, Market Shaping

• Own the operating rhythm of the program, including work planning, milestone tracking, and keeping a distributed team on schedule and on budget
• Develop and maintain project management tools that effectively track work plans, milestones, and deliverables
• Manage the production of program deliverables globally and across countries, including donor reports and presentations for external meetings
• In partnership with CHAI contracts and finance teams, develop and manage contracts with consultants and partners, including coordination of invoicing, reporting, and payments
• Organize and facilitate high-level calls with partner organizations and lead planning for project meetings and convenings
• Maintain organized, complete online project documentation and files

• Support the development of analyses and frameworks to assist in identifying and prioritizing new product opportunities and market shaping interventions
• Conduct product landscaping as needed to inform CHAI strategy and programs
• Prepare presentations, briefs, and other materials to support country teams and donor engagement
• Develop and maintain relationships with existing and prospective donors, and support identification of new program and funding opportunities
• Other responsibilities may be assigned as needed
• Up to 25-40% international travel may be required
• Advanced degree in Business, Economics, Public Health, or a related discipline, with at least 7 years of relevant work experience
• Demonstrated success managing large, complex programs with multiple stakeholders and workstreams
• Excellent written and oral communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities simultaneously, set direction, and work independently
• Ability to perform effectively in high-pressure situations and in fast-paced, multicultural environments with limited structure
• Strong relationship management skills, including the ability to engage effectively with senior internal and external stakeholders
• Familiarity with program financial management and budgeting
• High proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Familiarity with global health issues

• Experience in the pharmaceutical, diagnostics, or healthcare industry
• MBA, MPH, or PhD in a relevant discipline
• Project Management Professional (PMP) certification
• Experience working in low- and middle-income countries or resource-limited settings
• Familiarity with health financing mechanisms (Global Fund, Gavi, bilateral donors, etc.)

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