Program Manager, Full-Time

In Your Role You Will

• Manage / oversee a number of areas that include: Administration • Participate in long-term planning and visioning for the program and organization, contributing to the development of goals, objectives, and strategies to achieve organizational success. • Develop and manage the annual program budget and perform periodic cost and productivity analyses. Utilizes data to evaluate program effectiveness and make informed decisions about future planning and improvements. • Ensures personnel administration is completed and monitored to established agency, licensing, funder, and CARF standards. Employee Relations • Develop highly engaged staff and ensure optimal levels of qualified staff are available through the recruitment, screening, and hiring process. • Provides coaching, mentorship and supervision of staff in performance and conduct, assigning work, training, growth opportunities and promotions, and team building activities to motivate employees to peak performance and productivity • Evaluates and conducts regular performance conversations with staff, ensuring feedback is clear, constructive, and aligned with organizational goals. • Manage employee/labour relations, conflict, concerns, compliance with provincial employment standards, applicable collective agreements, policies and ensuring a positive, safe work environment. Addresses and handles disputes, policy violations, misconduct, performance management and other concerns in a timely manner. Determines disciplinary actions and participates in decisions on staff terminations ensuring appropriate processes are followed. • Responsible for cooperative management and union relationships, this includes resolving grievances and participating in labour management meetings and union negotiations. Service Delivery • Promote a safe, structured, and predictable environment that reduces conflict and enhances child and adult development. • Design, implement and evaluate programs that support the developmental needs of children and adult individuals; while incorporating family involvement and trauma-informed care practices. • Foster a collaborative and supportive team environment where staff are empowered to build strong, positive relationships with children and adult individuals. • Lead the development of strategies that mitigate potential trauma triggers and create a healing environment for individual in care. Public/Community Relations • Represent the program and/or agency at various interagency forums, as well as to the media, government agencies, families/caregivers, funding bodies, and/or the general public/local community; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program, including participation on community boards, committees and professional groups. • Perform miscellaneous job-related duties as required. • Provide on-call and emergency coverage on pager or cell. • A complete and detailed list of key responsibilities can be available at time of interview.
• ***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

What Taproot Community Support Services Does

Our Employees Enjoy