Program Manager, Full-Time

• A degree in one of the humanities, social sciences or related field with educational preparation for the roles of manager and administrator. • Minimum of three years in a similar facility or program, with at least one year in a supervisory or management role. • Must have specific experience with financial and human resource management. • Current WCB Occupational First Aid, Level 1 and CPR certificates required. • Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate • Valid Class 5 Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance • Experience supporting youth involved in substance use, exploitation, and other high-risk behaviours. • Strong understanding of trauma-informed, attachment-based, and harm reduction approaches. • Knowledgeable of MCFD policies, service standards, and care planning processes. • Experience leading and mentoring supervisors and multidisciplinary teams. • Skilled in balancing clinical, operational, and relational aspects of service delivery. • Build strong partnerships with families, caregivers, Indigenous communities, funders, and community agencies. • Remain calm, strategic, and solutions-focused during complex situations and critical incidents. • Be a strong advocate for youth and capable of coordinating multiple systems to support positive outcomes. Other Requirements: • Prior experience in Trauma Informed Practices • Prior experience in implementing Behavioural Interventions • Successful criminal record/vulnerable sector check. • Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols, and a code of ethics statement

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

Work/life balance

Learning and career development opportunities

Competitive wages and salaries

Paid vacation and benefits for eligible employees

Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

Matching RRSP plan for eligible employees within Alberta

Professional development opportunities and job-related training

Employee and Family Assistance Program

Long Service Milestone rewards

Employee referral bonus program

A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply. Equal-Opportunity Employer Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity. We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment. No telephone calls please. Only those candidates selected for an interview will be notified.