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At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.
The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This position provides leadership in the delivery of person served care with a focus on individualization and integration of services. The role is responsible for administration, financial, employee and community relations and care delivery outcomes. The program manager participates in agency decision making and is the primary liaison with the contracting body. We are looking for someone with the ability and skill to respond effectively to crisis situations applying trauma informed practices and strength-based approaches. This position oversees a licensed facility with Vancouver Island Health Authority. This management position is based at the Parksville Resource program location, and is NOT a remote/hybrid position. Schedule: One (1) permanent, full-time position available, with a weekly schedule of 40 hours per week: • Hours are typically worked Monday through Friday between 0800-1600 • Requires the full ability to perform on-call duties, which may include weekends, statutory holidays and evenings.
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• A degree in one of the humanities, social sciences or related field with educational preparation for the roles of manager and administrator. • Minimum of three years in a similar facility or program, with at least one year in a supervisory or management role. • Must have specific experience with financial and human resource management. • Current WCB Occupational First Aid, Level 1 and CPR certificates required. • Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate • Valid Class 5 Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance Other Requirements: • Prior experience in Trauma Informed Practices • Prior experience in implementing Behavioural Interventions • Successful criminal record/vulnerable sector check. • Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols, and a code of ethics statement
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.
Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good
For more information on Taproot Community Support Services visit our website: taproot.ca
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply. Equal-Opportunity Employer Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity. We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment. No telephone calls please. Only those candidates selected for an interview will be notified.
Employee-owned Canadian social services provider supporting children, youth, adults, and families through personalized, culturally responsive programs.
Visit company websiteJobs and hiring trendsCAD 38-46 hourly / hour
Full-time
Mid · 3+ years experience
Onsite
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