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Program Manager, Enrollment
Success Academy Charter Schools
New York City, USA
Full-time
Mid
Hybrid
USD 110000-125000 yearly / year
Discovered 1 weeks ago
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Specifically, the Program Manager, Enrollment (Florida) will
Maintain the Florida Enrollment workflow calendar of events, processes, and communications
Coordinate and manage team and inter departmental agendas and publish post-meeting summaries
Become a subject matter expert in all F.A.S.T.E.R. & Florida state Automated Student Information System functions and operations
Manage and execute all F.A.S.T.E.R. & Florida state Automated Student Information System deliverables in collaboration with the Enrollment Temp team.
Support the launch of the SA Florida New Scholar Application, monitor daily metrics, and manage all application related tickets.
Assist with the SA Florida lottery process, including quality checks for student application data entry and adherence to lottery preferences
Regularly audit SalesForce and SIS data to evaluate registration and enrollment data.
Collaborate on data-driven adjustments to registration and recruitment activities.
Monitor, resolve, and respond to all enrolment escalation tickets
Assist with data mining and research as needed
Support the Enrollment team as needed
Required Skills
- Project Management: Experience with agile methodologies and project management tools is a plus. Excellent project management skills and a positive attitude.
- Communication: Excellent verbal and written communication skills to interact with technical and non-technical stakeholders. Exceptional verbal and written communication skills. Ability to communicate effectively at all levels of the organization. Excellent problem solving, documentation and communication skills. Sense of humor required.
- Problem-Solving: Ability to troubleshoot issues, propose solutions, and optimize Salesforce for better performance. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. Demonstrated ability to identify the need for and create processes where none existed
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