Program Manager Engineering
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Key skills for this role
About the Role
Lead customer training programs, manage project scope and timelines, and collaborate with technical teams; requires engineering degree and project management experience.
Key Skills for This Role
Full Job Posting
Key Duties And Responsibilities
- Lead end-to-end planning, coordination, and delivery of customer training and enablement programs aligned with product development objectives.
- Engage with customers to assess training needs, define learning goals, and align them with their engineering and product innovation strategies.
- Collaborate with internal technical experts, solution architects, and product managers to design and implement high-impact training content.
- Manage training project scope, objectives, timelines, budgets, and success metrics.
- Coordinate logistics, scheduling, and resource allocation for both in-person and online training programs.
- Oversee the development of customized training modules, hands-on workshops, and certification programs that showcase real-world application of tools and solutions.
- Serve as the key interface between customer and internal teams to ensure consistent communication and high-quality delivery.
- Track and report program progress, risks, and outcomes; identify opportunities for continuous improvement in customer enablement.
- Support the integration of customer feedback into training modules and delivery.
- Establish best practices, frameworks, and tools for managing large-scale training and enablement initiatives.
- Build long-term customer relationships as a trusted advisor on learning and capability development.
Requirements
- Bachelor s or Master s degree in Engineering, Product Development, or related technical field.
- Minimum experience: BS+10 or MS+8 in a technical project or program management environment.
- Proven experience managing customer training or enablement programs, preferably in engineering software, CAE, or enterprise technology domains.
- Project Management certifications such as PMP or PRINCE2 preferred.
- Strong understanding of engineering product development lifecycles and simulation workflows.
- Excellent stakeholder management, communication, and presentation skills, with fluency in written and spoken English.
- Demonstrated ability to manage multiple concurrent projects across geographies and functions.
- Familiarity with training management tools, learning platforms (LMS), and project management systems (Zoho, Microsoft Project).
- Ability to travel domestically up to 25% of the time.
Preferred Qualifications And Skills
- 10+ years of experience managing customer enablement or training programs for enterprise software or engineering technology solutions.
- Experience in Aerospace, Automotive, or Advanced Engineering industries.
- Working knowledge of CAE, CAD, PLM, or product design software.
- Experience managing cross-functional teams under both Agile and Waterfall methodologies.
- Strong facilitation, negotiation, and customer engagement skills.
- Ability to engage effectively with senior technical leaders and C-level executives.
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