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Program Manager

Data Communications Management Corp.

Calgary, CAN

Full-time

Mid

Hybrid

Discovered 6 days ago

Microsoft OfficeMicrosoft Dynamics 365

Free

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Key skills for this role

Microsoft OfficeMicrosoft Dynamics 365

Serve as the primary point of contact for clients, coordinating projects and tasks between internal departments (Client Services, Operations, etc.)
Lead internal and external activities related to the management of projects including marketing campaigns, direct mail, kitting/fulfillment and distribution, print production, estimating, inventory, and all client deliverables
Partner with Sales by providing key support for administrative tasks, project planning, and orders
Create project plans, work back schedules, manage all aspects of production, drive accountabilities, and follow up with job analyses after completion as needed
Interpret and create instructions for various internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data transfers
Conduct postmortems and lessons learned after project completions and incorporate continuous improvement strategies to future projects

Bachelor’s degree in Marketing, Business Administration, Communications, or a related field with experience in marketing production or account management within print industry
Exceptional customer service skills with a strong commitment to meeting client needs, including flexibility to work overtime with little to no notice when required
Strong understanding of offset, digital, and large-format printing
A champion of "process" with strong analytical, data reporting, problem-solving, and organizational skills, with a keen eye for detail and a drive to continuously improve processes and raise standards
Clear, confident communicator and skilled collaborator, with the ability to build strong relationships across all levels, internally and externally
Strong sense of urgency with the ability to prioritize, manage competing deadlines, work effectively under pressure, and drive results
Demonstrated sound judgment, initiative, and decisiveness, with the ability to navigate complex challenges and turn ideas into practical solutions

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