Program Manager

Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.

Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.

At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.

As a Program Manager at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges.

In this role, you will own execution, driving coordination and collaboration across multiple teams. Your primary focus will be on ensuring tight coordination on project deliverables through the life of a program, driving repeatable processes that makes cross-functional work faster, more efficient, and more enjoyable.

Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.

Gather and leverage data-driven insights to improve customer models and our ability to consistently enhance their performance.

Contribute to cross-functional coordination and planning for complex projects.

Collaborate with colleagues across the company to define, scope, and sequence major programs to scale our business.