Strategic Partnerships Manager

Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.

Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.

At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.

As a Strategic Partnerships Manager, you'll be the primary point of contact for our key accounts, responsible for nurturing relationships and ensuring customer success. You'll work closely with ML teams to understand their unique challenges and leverage our platform to deliver exceptional value in AI language model training.

Manage key accounts as a trusted advisor, developing a deep understanding of clients' AI strategies and overseeing high-quality data projects to ensure they meet SLAs and goals

Lead cross-functional collaboration, interfacing with engineering and operations teams while supervising project runners to ensure excellent deliverables and timely execution, leveraging expertise in data quality assessment and improvement methodologies

Drive client relationship management by maintaining strong connections, ensuring satisfaction, addressing concerns, and acting as the primary point of contact