Program Lead - FSP Clinical Operations - Remote

Key Responsibilities

• Lead the overall success of assigned FSP programs by ensuring high quality service delivery, operational excellence, customer satisfaction, and regulatory compliance
• Provide strategic direction to FSP management teams on program level financial performance, resource optimization, and margin improvement opportunities
• Manage financial aspects of FSP programs, including budget planning, resource allocation, cost management, financial reporting, profitability targets, and contract oversight
• Oversee the development and management of workforce infrastructure that supports successful FSP program execution
• Lead strategic initiatives that strengthen and expand FSP service offerings.
• Develop comprehensive and scalable FSP solutions that address the specific needs of clients while supporting long term program growth
• Establish frameworks and standardized approaches for FSP service delivery while maintaining flexibility for program specific requirements
• Implement quality standards, reporting mechanisms, and performance metrics to evaluate program effectiveness across FSP operations
• Drive knowledge sharing and process harmonization across FSP programs while ensuring compliance with applicable industry regulations
• Identify opportunities to expand FSP services and develop targeted business strategies that support client and organizational objectives
• Build and maintain strong relationships with key stakeholders to foster collaboration and long term partnership success

Candidate Profile

Required Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience
• Minimum 5+ years of FSP clinical operations leadership experience in a CRO setting and a minimum of 3 years of previous line management experience
• Direct experience with FSP Program Leadership within the clinical operations function
• Experience with FSP resourcing projections, billing processes, workforce forecasting, and financial tracking
• Comprehensive understanding of FSP operational requirements across multiple therapeutic areas
• Knowledge of regulatory requirements and clinical trial operational frameworks
• Experience developing and implementing FSP solutions for diverse client types
• Ability to identify and address the unique challenges associated with FSP service delivery in different functional contexts
• Understanding of the operational needs and regulatory frameworks governing clinical trials
• Experience building and managing cross functional teams with expertise across multiple therapeutic areas
• Strong communication, organizational, relationship management, and problem solving skills

Preferred Qualifications

• Advanced degree in a life sciences, healthcare, business, or related discipline
• Experience supporting multiple therapeutic areas within clinical development programs
• Experience developing scalable FSP delivery models and service frameworks
• Familiarity with performance measurement, quality management, and operational process improvement initiatives

Benefits and Compensation

• Health, Vision & Dental Insurance
• Vacation/Holiday/Sick Time
• Flexible benefit portal
• Car or car allowance (only applicable roles)
• If this job doesn’t sound like the next step in your career, but perhaps you know of someone who’d be a perfect fit, send them the link to apply!
• We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your leadership, expertise, and strategic impact help shape the future of clinical research.