Program Coordinator - Senior Services

The Program Coordinator is responsible for planning, implementing and overseeing the day to day activities of the assigned program. This includes participating in program planning and delivery; coordination and support of volunteers; liaising with individuals and families accessing the service, and other service providers including community partners, contractors and other stakeholders; participating in program evaluation and in development/implementation of procedures which ensure evidence based practice.

Summary of Duties and Responsibilities:

• Provides leadership in the day-to-day operation of the program(s) by ensuring program guidelines, and policies are adhered to, and program standards and licensing requirements are met.
• Registers and orients individuals/families needing the service. This may include home visits to register individuals/families.
• Identifies the abilities, interests and needs of individuals/families; develops and provides support based on these.
• Plans, carries out and evaluates activities and services for individuals/families registered with the program. This may include providing direct and/or delivery service.
• Promotes public awareness and support for the program by performing duties such as producing promotional materials and attending community events.
• Liaises with volunteers, community partners and other service providers including contractors over day-to-day issues.
• Ensures the safety of program volunteers and participants. Observes and removes potential hazards.
• Provides orientation, direction and support to volunteers in order that they carry out their duties in a competent manner. Recruits, screens, trains, schedules, supervises and plans the work of volunteers.
• Makes recommendations to the Supervisor regarding program evaluation to ensure that the program remains effective and efficient.
• Maintains related records and reports in accordance with established policies and procedures.

• A minimum post-secondary diploma in a field related to Social Work, Community Development, Food Security or related areas.