Program Assistant, Workforce Grants

Position Duties

• BFET/ Opportunity Grant Support and Compliance Provide basic Workforce Grants information to students, including: Application status; Outstanding requirements and next steps; Document submission methods and deadlines. Refer complex or case-specific questions to appropriate Workforce Grants staff or program specialists; Monitor and triage incoming Workforce Grants emails: Respond to general inquiries using established guidelines; Forward emails requiring review or action to the appropriate program specialist. Perform intake of Workforce Grants documents and forms received via email, secure drop box, or in person: Prepare and save documents for review; Ensure documents are routed correctly for review and processing. Assist with orientation sessions for OG and BFET students; Provide front desk coverage during office hours; Assist in documenting student information and progress reporting in the DSHS eJAS system; Support general office operations, including scanning, filing, and other administrative tasks as needed; Provide excellent customer service while supporting equitable access to Workforce Grants, college, and community resources; Other duties as assigned related to Opportunity Grant & BFET. SSEH/SEAG Support and Compliance Provide basic SEAG and SSEH information to students, including: Application status; Outstanding requirements and next steps; Document submission methods and deadlines. Refer complex or case-specific questions to appropriate Workforce Grants staff or program specialist; Perform intake of SEAG application documents and forms received via email, secure drop box, or in person: Prepare and save documents for review; Ensure documents are routed correctly for review and processing; Provide front desk coverage during office hours. Assist in documenting student information and progress reporting; Support general office operations, including scanning, filing, and other administrative tasks as needed; Provide excellent customer service while supporting equitable access to Workforce Grants, college, and community resources; Other duties as assigned related to SEAG and SSEH. Knowledge, Skills, and Abilities Knowledge and/or understanding of: Office procedures and practices; The mission, values, and core themes of Skagit Valley College; Flexibility and ability to accommodate multiple stakeholders with various interests and needs; Skills: Proficiency with Microsoft Office and database programs; Demonstrated problem-solving and analytical abilities; Written, verbal, presentation, and interpersonal communication skills; Excellent customer service, communication, and teamwork skills; Computer and technological skills, including software programs, spreadsheets, databases, and word processing. Ability to: Accept responsibility for the quality and timeliness of work; Work with a tight-knit team; Use Microsoft Office, the internet, and search engines; Respect and maintain confidentiality; Use judgment and critical thinking to resolve problems or issues using principles of collaboration and continuous improvement; Make timely decisions without sacrificing quality even under ambiguous circumstances; Actively contribute to a work environment that embraces diversity and uses diverse perspectives; Address problems and issues in an open, constructive, professional manner; Understand and follow applicable laws, regulations, and standards to establish and maintain a safe work environment; Effectively organize multiple assignments; Effectively communicate information and ideas orally and in writing; Promote the welfare and best interests of the students at all times; Perform assigned duties consistent with applicable laws, regulations, and goals of the institution, community, and technical college system; Maintain confidentiality and compliance with FERPA & grant regulations.
• Provide basic Workforce Grants information to students, including: Application status; Outstanding requirements and next steps; Document submission methods and deadlines.
• Application status;
• Outstanding requirements and next steps;
• Document submission methods and deadlines.
• Refer complex or case-specific questions to appropriate Workforce Grants staff or program specialists;
• Monitor and triage incoming Workforce Grants emails: Respond to general inquiries using established guidelines; Forward emails requiring review or action to the appropriate program specialist.
• Respond to general inquiries using established guidelines;
• Forward emails requiring review or action to the appropriate program specialist.
• Perform intake of Workforce Grants documents and forms received via email, secure drop box, or in person: Prepare and save documents for review; Ensure documents are routed correctly for review and processing.
• Prepare and save documents for review;
• Ensure documents are routed correctly for review and processing.
• Assist with orientation sessions for OG and BFET students;
• Provide front desk coverage during office hours;
• Assist in documenting student information and progress reporting in the DSHS eJAS system;
• Support general office operations, including scanning, filing, and other administrative tasks as needed;
• Provide excellent customer service while supporting equitable access to Workforce Grants, college, and community resources;
• Other duties as assigned related to Opportunity Grant & BFET.
• Provide basic SEAG and SSEH information to students, including: Application status; Outstanding requirements and next steps; Document submission methods and deadlines.
• Refer complex or case-specific questions to appropriate Workforce Grants staff or program specialist;
• Perform intake of SEAG application documents and forms received via email, secure drop box, or in person: Prepare and save documents for review; Ensure documents are routed correctly for review and processing;
• Ensure documents are routed correctly for review and processing;
• Provide front desk coverage during office hours.
• Assist in documenting student information and progress reporting;
• Other duties as assigned related to SEAG and SSEH.
• Knowledge and/or understanding of:
• Office procedures and practices;
• The mission, values, and core themes of Skagit Valley College;
• Flexibility and ability to accommodate multiple stakeholders with various interests and needs;
• Skills:
• Proficiency with Microsoft Office and database programs;
• Demonstrated problem-solving and analytical abilities;
• Written, verbal, presentation, and interpersonal communication skills;
• Excellent customer service, communication, and teamwork skills;
• Computer and technological skills, including software programs, spreadsheets, databases, and word processing.
• Ability to:
• Accept responsibility for the quality and timeliness of work;
• Work with a tight-knit team;
• Use Microsoft Office, the internet, and search engines;
• Respect and maintain confidentiality;
• Use judgment and critical thinking to resolve problems or issues using principles of collaboration and continuous improvement;
• Make timely decisions without sacrificing quality even under ambiguous circumstances;
• Actively contribute to a work environment that embraces diversity and uses diverse perspectives;
• Address problems and issues in an open, constructive, professional manner;
• Understand and follow applicable laws, regulations, and standards to establish and maintain a safe work environment;
• Effectively organize multiple assignments;
• Effectively communicate information and ideas orally and in writing;
• Promote the welfare and best interests of the students at all times;
• Perform assigned duties consistent with applicable laws, regulations, and goals of the institution, community, and technical college system;
• Maintain confidentiality and compliance with FERPA & grant regulations.

Minimum Qualifications

• High School Diploma or equivalent education and experience; Experience working with multicultural and/or low-income students/clients; Experience using Microsoft platforms to track information; Experience assisting with projects and tracking mechanisms. Preferred Qualifications Associate's Degree in Psychology, Human Services, Social Services, Education, or related field; Prior experience working in a community college environment, particularly in Student Services; Experience with ctcLink and TargetX systems, or similar CRM platform experience; Bilingual – English & Spanish, English & Russian, or English & Ukrainian.
• High School Diploma or equivalent education and experience;
• Experience working with multicultural and/or low-income students/clients;
• Experience using Microsoft platforms to track information;
• Experience assisting with projects and tracking mechanisms.
• Associate's Degree in Psychology, Human Services, Social Services, Education, or related field;
• Prior experience working in a community college environment, particularly in Student Services;
• Experience with ctcLink and TargetX systems, or similar CRM platform experience;
• Bilingual – English & Spanish, English & Russian, or English & Ukrainian.

Salary and Benefits

• Salary is based on Range 39, Step A, $3,565 per month with periodic increments to $4,633 per month. Starting salary may be dependent on education, qualifications, and experience. Salary and benefits are subject to change in accordance with legislative mandates and collective bargaining agreements. This position is eligible for overtime pay in accordance with the Fair Labor Standards Act and is dependent upon continued grant funding. This is a union-represented position subject to a collective bargaining agreement. Retirement, medical, and insurance benefits are provided in accordance with state regulations. Additional information on benefits can be found at https://fortress.wa.gov/hca/pebbhealthplan/compare.aspx . Application Deadline: Priority screening will begin after September 27 , 2026 . Applications received on or before this date will receive first consideration. Applications received after the screening date may be considered until the position is filled. Priority Screening Date: September 27, 2026 Interviews with Committee: October 5-7, 2026 Finalist Interviews: TBD Anticipated Start Date: November 2, 2026 Please be aware that the College hiring authorities reserve the right to hire one or more candidates and may exercise the option to make a hiring decision prior to the conclusion of the recruitment process. Only candidates selected to interview will be contacted. Application Procedure: To be considered for this position, applicants must: Meet the minimum qualifications and; Submit a complete application to the online recruitment system at www.skagit.edu that includes the following: The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references; A current resume; (Attachment: Resume); A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter). In order to be considered for the position, you must complete the online application in full and attach the required supplemental documents. Failure to provide this information may eliminate you from consideration for this position. Conditions of Employment: Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute. In the interest of providing a healthy, safe, and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students. If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. This classification is included in the classified staff bargaining unit, represented by the Washington Public Employees Association, WPEA. Application Assistance: If you have questions about the position or require special accommodation, you may contact Human Resources at (360) 416-7794, Monday through Thursday, 8:00 am to 5:00 pm Pacific Time. SVC complies with the Americans with Disabilities Act. Applicants with disabilities who require assistance with the recruitment process may leave a TDD/TTY message at (360) 416-7718 by the application closing date. For questions regarding the online application system, you may call NEOGOV Applicant Tech Support at (855) 524-5627 from 8:00 am to 5:00 pm Pacific Time. For best results, apply using one of the following browsers supported by NEOGOV: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and later versions of Internet Explorer. SVC Annual Security Report: The U.S. Department of Education and the federal Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act require all colleges to provide information to current and prospective students and employees about campus safety policies, procedures, and statistics on certain crimes, including hate crimes, domestic violence, dating violence, stalking, and sexual assault. We are required to report our campus security information and statistics in an Annual Security Report, which is updated annually each October. All prospective employees may obtain a copy of the Annual Security Report from the Human Resources Office by calling (360) 416-7794 or by accessing the Report at: https://www.skagit.edu/about/safety-security-parking/ Skagit Valley College is an equal-opportunity employer and is committed to providing equitable opportunities for all groups in terms and conditions of employment and personnel practices. Skagit Valley College provides a drug-free environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, and/or gender identity, pregnancy, genetic information, age, marital status, disability, honorably discharged veteran or military status in its programs and employment. For inquiries regarding non-discrimination policies, contact Carolyn Tucker, Vice President of Human Resources/EEO, 360.416.7794 or carolyn.tucker@skagit.edu . For inquiries regarding sexual misconduct compliance, contact Title IX Coordinator, Sandy Jordan, 360.416.7923 or sandy.jordan@skagit.edu . Mailing address: 2405 E. College Way, Mount Vernon, WA 98273.
• Salary is based on Range 39, Step A, $3,565 per month with periodic increments to $4,633 per month. Starting salary may be dependent on education, qualifications, and experience. Salary and benefits are subject to change in accordance with legislative mandates and collective bargaining agreements.
• This position is eligible for overtime pay in accordance with the Fair Labor Standards Act and is dependent upon continued grant funding.
• This is a union-represented position subject to a collective bargaining agreement.
• Retirement, medical, and insurance benefits are provided in accordance with state regulations. Additional information on benefits can be found at https://fortress.wa.gov/hca/pebbhealthplan/compare.aspx .
• Meet the minimum qualifications and;
• Submit a complete application to the online recruitment system at www.skagit.edu that includes the following: The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references; A current resume; (Attachment: Resume); A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter).
• The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;
• A current resume; (Attachment: Resume);
• A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter).
• Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.
• In the interest of providing a healthy, safe, and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students.
• If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
• This classification is included in the classified staff bargaining unit, represented by the Washington Public Employees Association, WPEA.

Benefits

• Why work at Skagit Valley College? Nestled between the Cascade Mountains and Puget Sound in the northwest corner of Washington State, Skagit Valley College offers a unique and highly regarded transfer curriculum and professional-technical programs that respond to the workforce needs of the region. The College celebrates diversity in its staff and students, and adheres to a set of guiding principles: respect, integrity, open and honest communication, and collaboration. Benefits Skagit Valley College offers a comprehensive benefits package that includes high-value medical, dental, and vision insurance for employees and their eligible dependents with affordable monthly premiums. Basic life and long-term disability insurances are provided with the option to purchase additional coverage at a low employee cost. Flexible spending account and dependent care assistance programs are also available. We help you prepare for life after your career by offering an excellent retirement plan, which includes employer contributions. In addition, employees have the option to participate in two tax-deferred retirement investment programs. Personal and Professional Development Staff development and personal growth are encouraged at Skagit Valley College. Training opportunities are offered to build employee competencies and develop leadership capacity. A professional development funds program and participation in the State Employee Tuition Waiver program provide further potential for personal and career growth. A Full Work/Life Package Pay, benefits, flexibility, and workplace opportunities to help you get the most out of your career and out of life.

Supplemental Questions