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Program and GTM Manager
Semperis
Kanata, CAN
Full Time
Manager
Hybrid
Yesterday
Program ManagementGo to Market StrategyRelease ManagementStakeholder ManagementProcess ImprovementCross functional Leadership
Free
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Program ManagementGo to Market StrategyRelease Management
About the Role
Semperis is looking for a Program and GTM Manager to lead cross-functional planning and execution of product go-to-market activities and version releases. You will build repeatable processes, improve execution quality, and ensure structured and scalable launches.
Key Skills for This Role
Program ManagementGo to Market StrategyRelease ManagementStakeholder ManagementProcess ImprovementCross functional Leadership
Responsibilities
- Lead end to end program management for product launches, feature launches, and major version releases
- Build and manage integrated GTM plans across Product, Marketing, Sales, Customer Success, Support, Enablement, and Operations
- Define launch scope, milestones, dependencies, risks, owners, and success criteria
- Drive cross functional readiness for internal and external launch activities
- Ensure launch deliverables are completed on time with clear accountability and escalation paths
- Coordinate launch communications, enablement planning, release calendars, and stakeholder updates
- Own the program structure for product version releases from planning through release readiness and post release review
- Partner with Product and Engineering to align release timelines, milestones, and decision points
- Establish and maintain release governance, release checklists, and readiness reviews
- Track key release dependencies, risks, and blockers and drive mitigation plans
- Ensure release documentation, internal communications, training, and support readiness are in place before launch
- Facilitate post release retrospectives and capture lessons learned for future improvements
Requirements
- 5+ years of experience in Program Management, Product Operations, GTM Program Management, Release Management, or a related function
- Proven experience leading cross functional go to market programs and product or version release cycles
- Strong background in managing complex timelines, dependencies, and stakeholder communication
- Experience building and improving business processes in fast paced, cross functional environments
- Demonstrated ability to influence without direct authority and drive alignment across teams
- Strong written and verbal communication skills, including executive level reporting
- Strong analytical, organizational, and problem solving skills
Full Job Posting
Role Summary
- We are looking for a Program Manager to lead the cross functional planning and execution of product go to market activities, version releases, and process improvement initiatives.
- This role is responsible for aligning Product, Engineering, Marketing, Sales, Customer Success, Support, Operations, and Enablement around a clear launch and release framework that drives readiness, adoption, and operational excellence.
- The ideal candidate combines strong program management discipline with practical experience in product launches, release planning, stakeholder coordination, and continuous improvement methodologies.
Key Responsibilities
- Lead end to end program management for product launches, feature launches, and major version releases
- Build and manage integrated GTM plans across Product, Marketing, Sales, Customer Success, Support, Enablement, and Operations
- Define launch scope, milestones, dependencies, risks, owners, and success criteria
- Drive cross functional readiness for internal and external launch activities
- Ensure launch deliverables are completed on time, with clear accountability and escalation paths
- Coordinate launch communications, enablement planning, release calendars, and stakeholder updates
- Own the program structure for product version releases from planning through release readiness and post release review
- Partner with Product and Engineering to align release timelines, milestones, and decision points
- Establish and maintain release governance, release checklists, and readiness reviews
- Track key release dependencies, risks, and blockers and drive mitigation plans
- Ensure release documentation, internal communications, training, and support readiness are in place before launch
- Facilitate post release retrospectives and capture lessons learned for future improvements
Required Qualifications
- 5+ years of experience in Program Management, Product Operations, GTM Program Management, Release Management, or a related function
- Proven experience leading cross functional go to market programs and product or version release cycles
- Strong background in managing complex timelines, dependencies, and stakeholder communication
- Experience building and improving business processes in fast paced, cross functional environments
- Demonstrated ability to influence without direct authority and drive alignment across teams
- Strong written and verbal communication skills, including executive level reporting
- Strong analytical, organizational, and problem solving skills
Preferred Qualifications
- Experience in B2B SaaS, enterprise software, cybersecurity, or technology organizations
- Familiarity with product launch frameworks, release readiness models, and lifecycle management
- Experience with tools such as Monday.com, Azure DevOps, Smartsheet, Salesforce, Confluence, or similar platforms
- Experience supporting product launches across multiple audiences, regions, or channels
- Certification or practical experience in Agile, PMP, Lean, Six Sigma, or change management frameworks
Methodologies and Ways of Working
- Agile program management
- Stage gate launch planning
- Release readiness and launch governance frameworks
- RACI and ownership models
- Risk, issue, dependency, and decision tracking
- Continuous improvement methodologies
- Change management and stakeholder adoption planning
- Retrospectives and lessons learned reviews
- KPI driven operational management
Core Competencies
- Cross functional leadership
- Strategic planning and execution
- Release and launch discipline
- Process design and optimization
- Executive communication
- Risk management
- Operational rigor
- Attention to detail
- Bias for action
- Continuous improvement mindset
Success Measures
- On time delivery of GTM milestones and release readiness activities
- Improved predictability and consistency of launch and release execution
- Reduced cross functional friction and clearer ownership across workstreams
- Higher internal readiness across Sales, Support, Customer Success, and Enablement
- Better visibility into risks, dependencies, and program status
- Documented process improvements that increase efficiency and scalability
Work Model
- Semperis maintains office locations in several cities across the globe. Where the job description specifies a required location, candidates will follow our hybrid work model. This includes working up to three days per week and remotely the remaining days.
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