Program and Data Assistant, Resident Services

Data & Reporting Support (40%)

Communications & Platform Management (20%)

Administrative Support and Other (10%)

Qualifications:

• · High school diploma or equivalent required; associate or bachelor's degree a plus
• · 1+ years of experience in administrative support, data entry, or customer service
• · Strong organizational skills and attention to detail, with the ability to manage multiple recurring tasks and deadlines
• · Comfort working with data entry and basic reporting tools; experience with databases or dashboards a plus
• · Comfortable working independently and prioritizing competing requests
• · Excellent written and oral communication skills
• · Proficient with MS Excel, Word, and Outlook
• · Experience with email marketing or communications platforms (e.g., MailChimp) a plus
• Expected Hours of Work
• This is a full-time, non-exempt position. Typical workdays are Monday through Friday, with a total of 40 hours worked a week between the hours of 9 a.m. and 6:30 p.m. This position is designated as 50% - 100% in person. It is expected that the person in this role will generally work in person 4 days per week, and remote, if desired, one day per week.

Working Conditions/Physical Requirements

• This job operates in a professional office environment. On occasion this position may work off-site at events. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee is frequently required to operate a computer and other office equipment, communicate information and ideas so others will understand, observe details at close range, and will occasionally move items weighing up to 30 pounds.
• Reasonable Accommodations Statement
• To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
• Disclaimer
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.
• Salary and Benefits
• The salary range for this position is $53,768 - $64,500 annually.
• True Ground is committed to equitable and competitive compensation practices. Initial offers typically fall within the lower to middle portion of the salary range and are determined based on relevant experience and education. The full salary range reflects opportunities for salary growth over time.
• True Ground has a competitive benefits package that includes medical, dental and vision insurance, long and short-term disability insurance, life insurance, commuter benefits, 401k and paid leave. Benefits eligibility is dependent on the number of hours worked, and part-time employees may not have access to the full list of benefits. Our corporate office in Ballston features free parking.

Equal Opportunity Employment