Program Advisor, Open Learning

• Three years related work experience including: Minimum of two years’ experience in post-secondary institution or related educational environment assessing student’s previous education, skills and background One year working in a high call environment One year student advising experience
• Minimum of two years’ experience in post-secondary institution or related educational environment assessing student’s previous education, skills and background
• One year working in a high call environment
• One year student advising experience

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

• Good organization skills including the ability to set priorities, multi-task and work with minimal supervision and remain focused on objectives
• Ability to interpret admissions and transfer credit policies and guidelines, to recognize exceptions, and to take appropriate action to resolve problems
• Intermediate research and analytical skills
• Ability to investigate and listen in order to solve problems and provide solutions
• Aptitude for exacting and precise work, a high degree of accuracy, thoroughness, and attention to detail
• Ability to communicate effectively verbally and in writing with a widely diverse student population and coworkers and across functional areas of the institution
• Strong computer skills including student admissions and transfer credit modules and MS Office
• Ability to maintain a student-focused as well as sales-focused approach
• Familiarity with British Columbia post-secondary education
• Comprehensive knowledge of Open and Distance Learning programs and courses, as well as an understanding of traditional campus-based offerings
• Knowledge of customer-tracking applications and tools
• Ability to work independently, as well as part of a team.

• Sitting at desk and computer for long periods of time
• General office conditions
• Travel may be required

Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized.

Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.

The Hours of work are subject to change depending upon departmental requirements

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website.

External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.