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Product Sales Specialist

Medica Group
Jeddah, KSA
Full Time
Mid
3 weeks ago
SalesAccount ManagementRelationship BuildingCRMAesthetic Product KnowledgeNegotiation
Free

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SalesAccount ManagementRelationship Building
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Role Summary

  • The Product Sales Specialist is responsible for developing and managing Medica's customer accounts to drive brand growth and performance.
  • This role involves promoting Medica products, building strong, long term customer relationships, and following the sales process.

Job Responsibilities

  • Develop and manage customer accounts to drive sales growth and maximize revenue.
  • Build and nurture strong, long term relationships with Medica's customers, including doctors and key institutions such as hospitals and clinics.
  • Meet or exceed defined sales targets and revenue objectives.
  • Collaborate with internal teams to ensure seamless order processing, timely product delivery, and exceptional post sales support.
  • Follow up promptly on customer leads and inquiries.
  • Follow up promptly on outstanding payments to maintain smooth operations.
  • Track and record all sales activities, customer interactions, and updates in the CRM system.
  • Ensure accurate and timely entry of customer orders into the system, adhering to credit and operational policies.
  • Work closely with the legal department to finalize and close agreements.
  • Monitor customer feedback and resolve issues proactively.
  • Act as a liaison between customers and technical support teams.
  • Report and collect market trends, competitor activities, and industry developments.

Qualifications

  • Bachelor's degree in Pharmacy, Biology, Biomedical Engineering or any related life science degree is required.
  • Experience in CRM tools (Salesforce, or other tools).
  • Aesthetic sales experience is required.
  • Bilingual (English & Arabic) is a must.
  • Own a car with a driving license.

Experience

  • Minimum 2 years of experience in sales/medical promotion in Jeddah market is a must.
  • Proven experience in selling aesthetic equipment/ injectable.
  • Proven ability to build and maintain strong relationships with doctors and open new accounts.
  • Track record of achieving sales targets and driving brand performance.
  • Strong Market Knowledge.

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