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Product & Research Operations Manager, Voice Library
DevHub
Abu Dhabi, UAE
Full Time
Manager
Onsite
Yesterday
Operations ManagementVendor ManagementProcurementData AnalysisCross functional CommunicationVoice Technology
Free
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Operations ManagementVendor ManagementProcurement
About the Role
Cartesia seeks a Product and Research Operations Manager to own, scale, and operate the voice library. You will manage quality standards, sourcing strategy, vendor procurement, and enterprise delivery.
Key Skills for This Role
Operations ManagementVendor ManagementProcurementData AnalysisCross functional CommunicationVoice Technology
Responsibilities
- Own library health and quality: audit the existing library, remediate issues, and build the quality bar, recurring audit cadence, and issue reporting workflows.
- Build systems to measure library gaps across use cases, personas, and locales, then design and execute a sourcing strategy to fill them.
- Run formal procurement processes end to end, from proposal formation and benchmarking through negotiation and SLAs, expanding vendor ecosystem.
- Build scalable voice production pipelines in partnership with voice production team, translating applied research insights into a continually rising quality bar.
- Own bespoke voice sourcing for enterprise customers: source, produce, and deliver custom voices with clear SLAs, working with GTM and CS to turn them into reference wins and expansion revenue.
- Make the library discoverable for GTM and CS through recommendation tooling and self serve collateral.
- Own voice royalties and payouts, including talent payments, tracking, and auditable documentation, in partnership with Finance and Legal.
Requirements
- 5+ years in operations, management consulting, or product at a high growth technology or AI company
- Experience standing up a function or program from scratch and turning ambiguity into repeatable process
- Strong vendor and contractor management experience across sourcing, scoping, SLAs, and quality oversight
- High autonomy and a bias toward shipping; own problems end to end from insight through execution
- Strong cross functional communication; ability to influence without authority across Research, Product, GTM, and CS
- Sound voice and audio judgment; ability to assess quality and accent correctness and articulate what separates a bar raising voice from a generic one
- Comfort building lightweight tooling and using AI tools to scale operations without linear headcount growth
- Nice to have: Experience with audio, speech, or voice technology
- Nice to have: Experience running marketplace, catalog, or data operations programs
- Nice to have: Founder experience
Full Job Posting
About Cartesia
- Cartesia's mission is to architect AI that learns from and interacts with the world like humans do.
- The founding team met as PhDs at the Stanford AI Lab, where they invented State Space Models (SSMs), a new primitive for training efficient, large scale foundation models.
- Funded by leading investors including Index Ventures, Lightspeed Venture Partners, and others.
The Role
- We are looking for a Product and Research Operations Manager to own, scale, and operate Cartesia's voice library.
- This role sits at the intersection of product operations, vendor management, and creative production, directly impacting model quality, customer outcomes, and revenue.
- You will own the end to end library system: quality standards, gap analysis, sourcing strategy, procurement, bespoke enterprise delivery, and royalties.
Your Impact
- Own library health and quality: audit the existing library, remediate issues, and build the quality bar, recurring audit cadence, and issue reporting workflows.
- Build systems to measure library gaps across use cases, personas, and locales, then design and execute a sourcing strategy to fill them.
- Run formal procurement processes end to end, from proposal formation and benchmarking through negotiation and SLAs, expanding vendor ecosystem.
- Build scalable voice production pipelines in partnership with voice production team, translating applied research insights into a continually rising quality bar.
- Own bespoke voice sourcing for enterprise customers: source, produce, and deliver custom voices with clear SLAs, working with GTM and CS to turn them into reference wins and expansion revenue.
- Make the library discoverable for GTM and CS through recommendation tooling and self serve collateral.
- Own voice royalties and payouts, including talent payments, tracking, and auditable documentation, in partnership with Finance and Legal.
What you bring
- 5+ years in operations, management consulting, or product at a high growth technology or AI company.
- You've stood up a function or program from scratch and turned ambiguity into repeatable process.
- Strong vendor and contractor management experience across sourcing, scoping, SLAs, and quality oversight.
- High autonomy and a bias toward shipping; you own problems end to end from insight through execution.
- Strong cross functional communication; you can influence without authority across Research, Product, GTM, and CS.
- Sound voice and audio judgment; you can assess quality and accent correctness and articulate what separates a bar raising voice from a generic one.
- Comfort building lightweight tooling and using AI tools to scale operations without linear headcount growth.
- Nice to have: Experience with audio, speech, or voice technology.
- Nice to have: Experience running marketplace, catalog, or data operations programs.
- Nice to have: Founder experience.
More Details
- In office policy: In person team based in San Francisco, London, and Bangalore.
- Visa sponsorship: Provided on a case by case basis.
- We ship fast, support each other, and have an open & inclusive culture.
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