indeed
Product Owner
UFA
Calgary, CAN
Full Time
Senior
1 weeks ago
Product ManagementAgileScrumUX/UI DesignMarket ResearchStakeholder Management
Free
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Product ManagementAgileScrum
About the Role
UFA is seeking a Product Owner to enhance user experience for digital platforms including mobile app and billing platform. The role involves defining product vision, gathering requirements, and driving execution.
Key Skills for This Role
Product ManagementAgileScrumUX/UI DesignMarket ResearchStakeholder Management
Responsibilities
- Collaborate with the Director, Innovation & IT Services to define and communicate the product vision and strategy for the mobile app and MyUFA platform
- Act as the primary liaison between stakeholders, including customers, development teams, and other key business units, to gather requirements and feedback
- Advocate for customer outcomes to improve experience and actively seek and incorporate customer feedback
- Ensure we continue to strive to improve our customer experience, reducing friction for them to interact with UFA in our digital platforms
- Clearly define and communicate user stories, acceptance criteria, and detailed specifications for features and enhancements
- Deliver product results aligned to the solution, working with project managers and other team members to ensure results and outcomes are realized in a timely and cost effective manner
- Work closely with the Scrum Master and development team to plan and execute, ensuring that deliverables align with the customer product vision and business goals
- Assist the Scrum Master in prioritizing features to align to customer outcomes and align budget with priorities
- Conduct market research and competitor analysis to identify opportunities for product improvements and innovation
- Collaborate with the QA team to ensure that all features and enhancements meet the highest quality standards before release
- Track and analyze product performance metrics to inform future development and enhancement decisions
Requirements
- Bachelor’s degree in Business, Information Technology, or a related field
- Minimum of 7 10 years of experience in a Product Owner or similar role, preferably in mobile app or digital platform domain
- Proficiency in web and mobile design principles, including UX and UI design
- Strong understanding of Agile methodologies and Scrum framework
- Excellent communication, negotiation, and presentation skills
- Proven ability to work effectively with cross functional teams
- Strong analytical and problem solving skills
Full Job Posting
Position Summary
- Reporting to the Director, Innovation & IT Services, the Product Owner. We are seeking a highly motivated and experienced Product Owner to join our dynamic team. The Product Owner will report directly to the Director of Innovation & IT Services, who acts as the Product Manager. This role will be pri
Responsibilities
- Product Vision and Strategy: Collaborate with the Director, Innovation & IT Services to define and communicate the product vision and strategy for the mobile app and MyUFA platform.
- Stakeholder Engagement: Act as the primary liaison between stakeholders, including customers, development teams, and other key business units, to gather requirements and feedback. Advocate for customer outcomes to improvement experience. The role will actively seek and incorporate customer feedback,
- Experience Advocacy: Ensure we continue to strive to improve our customer experience, reducing friction for them to interact with UFA in our digital platforms.
- Feature Definition: Clearly define and communicate user stories, acceptance criteria, and detailed specifications for features and enhancements.
- Drive Execution: Deliver product results aligned to the solution, working with project managers and other team members to ensure results and outcomes are realized in a timely and cost effective manner.
- Product Planning: Work closely with the Scrum Master and development team to plan and execute, ensuring that deliverables align with the customer product vision and business goals. Assist the Scrum Master in prioritizing features to align to customer outcomes. Align budget with priorities to ensure
- Market Research: Conduct market research and competitor analysis to identify opportunities for product improvements and innovation.
- Quality Assurance: Collaborate with the QA team to ensure that all features and enhancements meet the highest quality standards before release.
- Performance Monitoring: Track and analyze product performance metrics to inform future development and enhancement decisions.
- Other duties as assigned.
Qualifications
- Bachelor’s degree in Business, Information Technology, or a related field.
- Minimum of 7 10 years of experience in a Product Owner or similar role, preferably in the mobile app or digital platform domain.
- Proficiency in web and mobile design principles, including user experience (UX) and user interface (UI) design
- Strong understanding of Agile methodologies and Scrum framework.
- Excellent communication, negotiation, and presentation skills.
- Proven ability to work effectively with cross functional teams.
- Strong analytical and problem solving skills.
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