Product Owner

Being the voice of the customer and an expert in the product delivered and the value it delivers to our clients

Taking all steps required to understand the end-to-end client and user experience of the solution, any integrations and any dependencies impacting a great experience

Working with the Head or Product to refine the Product Roadmap over time against the Product Vision

Focusing and aligning prioritisation of Objectives, Key Results and Deliverables around the targeted priorities set at a strategic level for the organisation

Working with internal / external customers to analyse the needs and align delivery to the product roadmap

Developing scope and define backlog items (e.g. epics, features and user stories) to guide the development team

Developing and maintaining a prioritised backlog of user stories for the product

Meeting with clients directly (in-person or virtually) to understand and solve their challenges where appropriate and in line with the product vision

Making judgements (assessing the value and cases for activity) and recommendations on inclusions for each quarterly plan in partnership with the Head of Product Management to maximise the value to clients and alignment with our product strategy and vision

Communicating proactively with stakeholders to ensure the outcomes, activity and delivery is clear

Working closely and successfully with a multi-disciplinary development team, stakeholders and domain teams (including clients and partners) locally and internationally

Being ready to report on status of product developments and initiatives as required (but formally at least every 2 weeks)

Ensuring any escalation requiring action in the product is assessed, prioritised and actions clearly communicated and visible to the stakeholders as required

Supporting and ensuring the success of both product (value) delivery and operational readiness to ensure clients maximise their value